RetailNext

Vice President of Product Management

RetailNext

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

About the role

  • Spend significant time with customers understanding their business, workflows, challenges, and the other tools they use
  • Participate actively in sales conversations and product pitches—good product managers do this regularly, and we expect the leader to model this behavior
  • Hear customer objections, competitive questions, and feedback firsthand to inform product vision
  • Proactively monitor the competitive landscape, emerging technologies, and market evolution—we're currently more reactive here and need someone to drive a proactive approach
  • Translate deep customer understanding into better product vision and roadmap decisions
  • Own and drive the strategic product vision across our platform, including Traffic, Labs, and Asset Protection product areas
  • Use the product extensively—log in regularly, understand how customers use it, see what works and what doesn't
  • Move beyond inbound product management to outbound, strategic product leadership
  • Think constantly about customer evolution, competitor moves, and technology trends
  • Build credibility with engineering teams through deep product knowledge and demonstrated customer understanding
  • Guide, mentor, and develop current product team members
  • Recruit and build a team that embodies customer-centricity—not just as a leader behavior but as a team-wide expectation
  • Drive a model where product managers have clear ownership areas and spend significant time talking to customers
  • Foster a culture where the entire product team participates in customer conversations and sales support
  • Build real credibility with engineering teams—this comes from being close to the product and truly understanding customer needs
  • Create productive tension with engineering leadership while maintaining collaborative relationships
  • Work closely with sales leadership to support customer acquisition and retention
  • Partner with engineering leaders (including those based in Europe) across time zones

Requirements

  • B2B software product management experience
  • Experience with applications serving business users who are not deeply technical
  • Strong customer-facing skills and genuine curiosity about customer problems and how they do their jobs
  • Ability to influence and build credibility across an organization, particularly with engineering teams
  • Excellent communication skills
  • Willingness and ability to travel regularly—this is essential for the role
Benefits
  • Executive-level role reporting directly to the CEO
  • Opportunity to shape product strategy at a growing B2B retail analytics company
  • High-visibility position with significant organizational impact
  • Autonomy to build and lead the product function and make decisions about team direction
  • An attractive step-up opportunity for ambitious product leaders ready for executive responsibility
  • A collaborative leadership team that values product as a strategic function
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B software product managementproduct visionroadmap decisionscustomer understandingstrategic product leadershipcompetitive analysismarket evolutioncustomer acquisitioncustomer retention
Soft Skills
customer-facing skillsinfluencecredibilitycommunication skillscuriositymentoringteam buildingcollaborationcustomer-centricityproblem-solving