Forward Deployed Engineer

Restaurant365

Sales Engineer specializing in automation and integration in SaaS for restaurant industry. Focusing on AI automation, customer-facing engineering, and SE reporting/data visibility.

Posted 5/16/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $150,000 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Design, build, and maintain lightweight automations that support SE workflows, including call recap and follow-up generation, configuration and POV helpers, RFP and security-response accelerators, and reusable workflow patterns.
Partner with customer technical and operational teams on complex automation and integration use cases where Restaurant365 is a core system dependency.
Define reference patterns, validate data flows, document ownership boundaries, and help customers or partners implement solutions they can support long term.
Partner with RevOps and SE leadership to define and maintain the core data model linking opportunity, SE engagement, technical win, and deal outcome.
Build and maintain standard dashboards for SE performance, coverage, and win/loss insights.
Create lightweight playbooks, demos, and enablement materials for SE and AE teams; document repeatable integration and automation patterns; and provide structured feedback to Product, Engineering, and RevOps on recurring field needs and productization opportunities.
Operate with clear prioritization, stakeholder communication, and measurable business outcomes across influenced ARR, adoption, time saved, and risk reduction.

Requirements

What you’ll need

5+ years in Sales Engineering, Solutions Engineering, Forward Deployed Engineering, Technical Consulting, Solutions Architecture, or a similar customer-facing technical role.
Experience designing or supporting API integrations, data workflows, or business process automations in a SaaS environment.
Ability to translate business requirements into scalable technical workflows, data requirements, and implementation plans.
Hands-on experience with automation tools, scripting, APIs, and structured data analysis.
Strong communication skills with the ability to work effectively across customers, Sales, SE, RevOps, Product, and Engineering.
Experience creating dashboards, reporting definitions, or operational metrics that support go-to-market decision making.
Demonstrated ability to manage multiple high-impact projects simultaneously with clear ownership and follow-through.
AI fluency, including the ability to use AI tools responsibly to improve productivity, automate workflows, synthesize information, and support high-quality outputs while applying sound judgment and data security standards.
Experience with restaurant, hospitality, payroll, POS, ERP, or workforce-management workflows.
Familiarity with common customer automation and integration scenarios such as employee syncs, accounting/ERP exports, scheduled data movement, and exception monitoring.
Experience with Salesforce reporting, BI tools, or RevOps partnership models.
Experience in enterprise or strategic account environments where technical solutioning materially influences deal outcomes.
Restaurant365 product or ecosystem familiarity is strongly preferred.

Benefits

Comp & perks

Comprehensive medical benefits, 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

API integrationsdata workflowsbusiness process automationsautomation toolsscriptingstructured data analysisdashboard creationreporting definitionsoperational metricsAI fluency

Soft Skills

strong communicationstakeholder communicationproject managementclear ownershipfollow-throughprioritizationcollaborationtranslating business requirementsfeedback provisionmeasurable business outcomes