Restaurant365

Sales Development Manager

Restaurant365

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇲🇽 Mexico

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Job Level

Mid-LevelSenior

About the role

  • Drive pipeline creation through disciplined coaching and data-driven performance management.
  • Assess skill levels and create individualized development plans.
  • Provide regular coaching via one-on-ones, call reviews, and targeted training.
  • Own outbound motion design and execution for SMB restaurants in the United States.
  • Meet and exceed quotas for qualified opportunities and pipeline generated.
  • Lead ongoing training on outbound best practices and product/value messaging tailored to the restaurant SMB segment.
  • Partner with Marketing and RevOps to optimize lead/account routing and standardize workflows.
  • Establish, track, and analyze SDR KPIs and leverage data to identify trends.

Requirements

  • Prior experience directly managing SDR/BDR teams is required, with a consistent track record of helping teams meet or exceed pipeline creation goals.
  • Strong proficiency in English (written and verbal), with the ability to coach high-quality prospecting outreach, discovery, and objection handling.
  • Deep familiarity with outbound SDR motions for SMB segments, including cold calling, email sequencing, and multi-channel cadences tailored to US-based prospects.
  • Proficiency with SDR/BDR tools and methodologies (e.g., CRM, sequencing/engagement platforms, data providers, conversation intelligence) and the ability to train the team on best practices.
  • Strong analytical skills to interpret performance data, identify trends, and inform decisions on coaching, targeting, and process optimization.
  • Proven ability to teach, coach, and elevate individual contributors; adept at change management and building scalable processes.
  • Excellent organization and time management; able to operate autonomously, set priorities, and deliver results in a fast-paced environment.
  • Experience collaborating with cross-functional teams (Marketing, RevOps, Marketing Ops, Enablement) to improve campaign alignment, lead flow, and handoff quality.
Benefits
  • Health insurance
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SDR managementBDR managementpipeline creationoutbound SDR motionscold callingemail sequencingmulti-channel cadencesperformance data analysiscoachingprocess optimization
Soft skills
coachinganalytical skillsorganizationtime managementchange managementcollaborationcommunicationautonomyprioritizationresults-oriented