Service Technician

Restaurant Technologies

Service Technician responsible for installation and servicing of equipment for Restaurant Technologies. Ensures safe and efficient product performance in the food service industry across various locations.

Posted 7/30/2026full-timeRemote • New York • 🇺🇸 United StatesSeniorLead💰 $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong mechanical and electrical skills while ensuring compliance with DOT, OSHA, and HACCP regulations. Excels in customer service and problem-solving, effectively communicating with clients to meet their needs.

Highest-signal resume keywords

DOT-Regulated Vehicle OperationCustomer Service ExcellenceBasic Mechanical DutiesProblem SolvingFleet Safety Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Basic Electrical DutiesInstallation SkillsMechanical SkillsParts ManagementService Labor Management

Soft Skills

Team CollaborationCustomer FocusPositive Communication

Tools & Technologies

IPhone Apps

Certifications & Qualifications

Valid Driver’s LicenseDOT-Mandated Drug Test

Industry Keywords

DOT ComplianceOSHA ComplianceHACCP Standards5S Standards

About the role

Key responsibilities & impact

Responsible for installing and maintaining our products in a safe, timely, and accurate manner.
Meet and control operational goals and timelines- service labor per hour, first time right, 5S standards, etc.
Comply with internal processes and procedures as well as all local and federally regulated requirements including DOT, OSHA, and HACCP.
Maintain proper parts and supply levels in company service vehicles and proper paperwork standards.
Communicate with customers to ensure product performance meets customers’ expectations.
Efficiently and professionally service customers’ needs, training and coaching them on the system as needed.
Utilize iPhone apps to perform multiple functions in role (parts, customer notes, clocking in/out)

Requirements

What you’ll need

Must be 21 years of age with a valid driver’s license
High School Diploma or Equivalent
This position requires the operation of a DOT-regulated vehicle, and candidates will be subject to passing a DOT-mandated pre-employment drug test.
Ability to work within a team environment
Ability to problem solve customer issues for installation and service
Ability to perform basic mechanical and/or electrical duties
Strong customer focus and ability to respond to challenging customer situations in a positive manner
Must meet Restaurant Technologies’ Fleet Safety requirements and maintain a clean driving record
Ability to carry 50 pounds by hand
Unrestricted ability to bend, stoop, squat, stand, walk, climb, twist, turn and reach out
Ability to climb up and down a ladder as high as 20 feet in the air

Benefits

Comp & perks

$0 premium Medical for single coverage or employer HSA contribution for family coverage!
Dental, Vision, Life and Disability Insurance, Tuition Reimbursement & more!
401k with matching contribution up to 4.5% of your compensation
Paid Time Off and Paid Holidays.
$3,000 employee referral bonus program & $200 new customer referral program.
Growth & Opportunity!