Franchise Onboarding Partner

Restaurant Brands International

Franchisee Onboarding Partner assisting new franchisees by coordinating training and opening processes. Engaging with various stakeholders to ensure successful restaurant launches.

Posted 6/19/2026full-timeColorado, Florida, Illinois, Texas, Washington • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Responsible for partnering with new franchisees and their teams to assist with their onboarding and guide them through the restaurant training and opening process
Responsible for coordinating and scheduling the new franchisees training through a CTR (Certified Training Restaurant)
Responsible for the follow-up of both the training franchisee, as well at the CTM (Certified Trainer Manager)
Must be able to travel throughout Canada to help facilitate the pre-opening “Boots on the ground” training for the team members and staff prior to the opening
Consult with, advise, and provide support to franchisees by being the brand liaison, connecting them with vendors and other brand departments to ensure that they meet their deadlines
Develop effective professional relationships with the franchisees, their team members, and management team, to enable a productive and efficient pre-opening training
Develop effective professional relationships with FBP’s (Franchise Business Partner) to enable a great support system for the onboarding and training of the new franchisee

Requirements

What you’ll need

5+ years of operations experience in QSR, retail, food & beverage, or similar industry
Strength in building and developing relationships with clients, colleagues, business partners
Skilled in root-cause problem solving methodologies
Ability to present operational information both orally and written (PowerPoint)
Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook)

Benefits

Comp & perks

comprehensive global paid parental leave program that supports employees as they expand their families
free telemedicine and mental wellness support

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

operations experienceroot-cause problem solvingtraining coordinationrestaurant trainingonboarding processesschedulingpresentation skills

Soft Skills

relationship buildingconsultingadvisingsupportingcommunicationteam collaboration

Certifications

Certified Training RestaurantCertified Trainer Manager