Franchise Business Partner

Restaurant Brands International

Franchise Business Partner driving operational performance and supporting franchisees of Burger King in the US Midwest. Collaborating closely with leadership teams to optimize brand standards and profitability.

Posted 4/16/2026full-timeChicago • Illinois, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $135,000 - $140,000 per yearWebsite

About the role

Key responsibilities & impact

Conduct holistic business reviews with franchisees, covering areas such as restaurant operations, profitability, sales, and brand standards.
Provide guidance on long-term planning, operational efficiencies, and strategies to create a profitable business model.
Support the onboarding of new franchisees, facilitating site visits, and ensuring operational readiness.
Ensure franchisees comply with brand standards in food safety, cleanliness, repair, and maintenance.
Serve as the primary point of escalation for issues related to brand standards, including Zero Tolerance and Restaurant Evaluation Visits (REV).
Collaborate with franchisees to develop corrective action plans when necessary, ensuring high-quality and consistent restaurant performance.
Lead targeted training and coaching sessions for franchise teams in collaboration with Operation Partners (OPs).
Support the roll-out of system-wide initiatives, new product launches, and regional marketing strategies to ensure franchisees are equipped to succeed.
Drive improvement in key metrics such as Speed of Service (SOS), Guest Satisfaction (OSAT), and other performance indicators.
Utilize RBI’s Problem-Solving Methodology to identify and address operational issues, analyzing data to drive business improvement.
Create and implement data-driven action plans in collaboration with franchise teams to achieve desired outcomes.
Report and present operational insights to franchisees and stakeholders, ensuring transparency and alignment on business goals.

Requirements

What you’ll need

Bachelor’s degree in Business, Hospitality, or a related field
5-7+ years of experience in QSR, retail, food & beverage, or similar franchised industry, with multi-unit management experience preferred
Strong understanding of business and financial metrics, with the ability to analyze and interpret data to support decision-making
Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and familiarity with data analysis tools
Proven ability to build and maintain strong relationships with franchisees, colleagues, and stakeholders
Skilled in root-cause problem-solving methodologies and able to implement solutions to drive operational improvement
Effective communicator, with excellent presentation and influencing skills
Willingness to travel within the assigned market to support franchise locations and field teams.

Benefits

Comp & perks

health benefits (medical, dental, vision and life insurance) offered upon hire date
fertility benefits to support family planning needs
a 401(k) plan with Company match available after the first year of service
time-off programs (PTO, sick leave, Company-observed holidays, and parental leave)
short-term and long-term disability insurance
telemedicine & mental wellness support
various learning and development courses
comprehensive global paid parental leave program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisbusiness metrics analysisoperational efficienciesproblem-solving methodologiesaction plan implementationrestaurant operationsprofitability analysissales strategiesbrand standards compliancemulti-unit management

Soft Skills

relationship buildingcommunicationpresentation skillsinfluencing skillscoachingcollaborationleadershipstrategic planningproblem-solvingorganizational skills