Customer Service Representative
Capital Blue Cross
React
Enrollment and Clinical Support Specialist
ResPro Health, LLC
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $17 - $19 per hour
Job Level
Mid-LevelSenior
About the role
- Company Overview: ResPro Health dedicated to providing partners in respiratory space tools and resources for remote patient monitoring and chronic care management.
- Position Overview: Detail-oriented professional to join Enrollment Team and support Clinical Team; manage multiple priorities across teams.
- Patient Outreach & Education: Initiate calls to eligible patients, explain benefits of care programs, assist care team with patient communication.
- Eligibility Verification: Confirm patient eligibility and verify insurance coverage.
- Data Entry & Management: Maintain accurate records of patient interactions and documentation.
- Patient-Centered Communication: Communicate professionally, empathetically, and engagingly to build trust and encourage participation.
- Team Collaboration: Work closely with internal teams and healthcare providers for coordination and support.
- Performance Goals: Consistently meet or exceed established enrollment targets.
Requirements
- Prior experience in a Healthcare setting is preferred
- Proficiency with basic computer applications and data entry
- Strong problem-solving skills and ability to multitask effectively
- Excellent verbal and written communication skills
- Collaborative team player with a positive attitude
- Ability to work independently in a remote environment
- Successful completion of a background check and drug screening
