Account Executive, EMEA

respond.io

Account Executive for EMEA at respond.io using sales strategies to drive revenue growth. Focused on mid-market customers while advocating and providing solutions tailored to their needs.

Posted 5/2/2026full-timeRemote • 🇵🇹 PortugalMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Be the driving force behind our revenue growth by proactively seeking new opportunities.
Own and manage the sales cycle from discovery to close, including qualification, solution presentation, negotiation, and closing.
Educate potential customers on the immense value that respond.io offers.
Provide tailored solution recommendations based on customers' unique business needs and usage patterns.
Manage multiple customer relationships simultaneously, guiding them through various stages of the sales process.
Handle inbound customer inquiries with finesse, effectively addressing billing, legal, security, and technical concerns.
Act as the advocate for our customers, collecting valuable feedback to fuel ongoing improvements, including product enhancements.
Stay informed about industry trends, competitive offerings, and emerging technologies to effectively position the company’s products in the market.
Assist with additional tasks and responsibilities as needed to contribute to the team's success.
Work closely with the Customer Success team and other teams to ensure smooth handover of clients and alignment on client feedback and product improvements.
Develop strategic plans for targeted key accounts to expand usage and identify opportunities for upsell and cross-sell, ensuring long-term success and client satisfaction.

Requirements

What you’ll need

Prior experience in B2B SaaS sales, with a proven track record of success in selling to mid-market accounts within the EMEA region.
Exceptional proficiency in clear and concise spoken and written English and Spanish is a Must.
A track record of successfully closing sales deals within a B2B SaaS company is highly preferred.
You're passionate about identifying customer needs and ensuring their satisfaction.
An ambitious and goal-driven mindset is crucial for success.
You thrive in a flexible and dynamic environment, showing resilience in the face of challenges.
While not required, the ability to speak French is a valuable asset.
Familiarity with solution selling or similar methodologies.

Benefits

Comp & perks

Flexible working environment and working hours that fit your lifestyle, wherever you're based.
Virtual events like talent shows, Among Us nights, and online game sessions to keep the fun going, no matter where you are!
Become part of an amazing culture with smart, collaborative teammates who actually care about each other's growth and success.
Highly competitive compensation package.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

B2B SaaS salessolution sellingsales cycle managementnegotiationcustomer relationship managementupsellingcross-sellingsales deal closingbusiness needs assessmentcustomer feedback collection

Soft Skills

communicationcustomer advocacyproblem-solvinggoal-drivenresilienceadaptabilityteam collaborationstrategic planningcustomer satisfaction focusmultilingual proficiency