ResourceWise

Business Intelligence Developer

• Act as the primary point of contact for assigned clients, ensuring satisfaction and retention.
• Develop and implement strategies to grow business with existing accounts using consultative sales techniques, achieving annual renewal rate and revenue targets.
• Manage client renewals efficiently through Salesforce CRM , maintaining up-to-date customer records.
• Conduct quarterly and annual business reviews with customers per the company service standards, define and execute a relationship plan for top tier accounts.
• Support clients in utilizing ResourceWise’s business intelligence platforms (OrbiChem360/ChemEdge360).
• Provide training, development, and coaching to new and existing users to maximize value realization.
• Serve as a thought leader, offering industry insights and best practices to clients.
• Contribute to internal projects, including product enhancements, marketing initiatives, and strategic improvements.

Business Intelligence Consultant – Chemicals Vertical