Senior SaaS Configuration Specialist

Resource Innovations

SaaS Configuration Specialist leading the design and implementation of technical systems for utilities. Driving impactful clean energy solutions at women-led Resource Innovations.

Posted 7/7/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesSenior💰 $75,000 - $126,000 per yearWebsite

About the role

Key responsibilities & impact

Lead the design and implementation of complex technical systems solutions for Demand Side Management, Transportation Electrification, and clean energy technologies, catering specifically to utilities, transmission, and distribution system operators.
Conduct in-depth analysis of customer business drivers, key use cases, and high-level objectives to develop tailored, advanced solutions.
Gain and maintain expert-level knowledge of the company's no-code/low-code SaaS platforms, serving as a senior advisor and key user.
Drive the enhancement of efficiency in both internal and external systems and workflows, aligning with the strategic business goals.
Oversee the preparation of detailed gap analysis reports, use-case documents, and the development of comprehensive Technical Requirements and Specification Documents.
Provide senior-level consulting on product configuration, launch, and offer ongoing system support for a suite of Energy Efficiency management products.
Manage the full life cycle implementation of enterprise software systems, ensuring adherence to industry best practices and project guidelines.
Lead the implementation of business logic, user interfaces, and databases, collaborating closely with clients’ technical teams and stakeholders to ensure seamless integration and functionality of implemented systems.
Mentor junior analysts and contribute to team skill development, fostering a culture of continuous improvement and innovation

Requirements

What you’ll need

Preferred advanced degree in Computer Science, Information Technology, Business Information Systems, or an MBA with a Technology Management focus, with consideration for significant relevant experience in lieu of formal education.
Extensive hands-on experience with day-to-day application development using no-code/low-code platforms or web development tools.
Minimum of 5-7 years of experience in systems development, specializing in energy efficiency management systems.
Demonstrated ability to analyze, interpret, and implement complex energy data solutions for clients.
Exceptional written and verbal communication skills, with proven interpersonal abilities and experience in guiding teams and managing projects.

Benefits

Comp & perks

Competitive salaries based on skills and experience
Discretionary annual bonus eligibility
Three weeks of paid vacation annually
Paid holidays
401(k) retirement plan with employer match
Medical, dental and vision coverage
Parental leave
Employee assistance program
Commuter benefits
Additional supplemental offerings

ATS Keywords

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Hard Skills & Tools

Systems DevelopmentApplication DevelopmentTechnical Specification DevelopmentGap AnalysisUser Interface ImplementationDatabase ManagementEnergy Data SolutionsBusiness Logic ImplementationSaaS PlatformsWeb Development Tools

Soft Skills

Exceptional Communication SkillsInterpersonal AbilitiesTeam LeadershipMentoringContinuous Improvement

Certifications

Advanced Degree in Computer ScienceMBA with Technology Management Focus