SaaS Configuration Lead

Resource Innovations

Software Implementation Configuration Lead managing SaaS solutions for utility clean energy programs. Collaborating with clients and cross-functional teams to deliver high-quality software solutions.

Posted 7/6/2026full-timeRemote • California • 🇺🇸 United StatesSenior💰 $75,000 - $126,000 per yearWebsite

Tech Stack

Tools & technologies

ERPETLJavaScript

About the role

Key responsibilities & impact

Lead the implementation and configuration of enterprise SaaS solutions supporting Demand Side Management, Transportation Electrification, and other clean energy programs for utilities.
Partner directly with clients to gather business requirements, facilitate workshops, validate solutions, and guide implementation decisions throughout the project lifecycle.
Configure application features, workflows, business rules, user interfaces, and client-specific functionality using low-code/medium code configurations, HTML/CSS, and JavaScript to meet business requirements.
Develop functional specifications, solution designs, process flows, configuration documentation, and other implementation deliverables.
Lead the design and implementation of system integrations, APIs, ETL processes, data mapping, user authentication, and reporting requirements in collaboration with client technical teams.
Plan and execute solution configuration, system testing, user acceptance testing (UAT), deployment activities, and production releases.
Troubleshoot configuration, data, integration, and application issues; partnering with Product and Development teams to resolve complex technical challenges.
Identify opportunities to improve business processes, system performance, usability, and implementation efficiency.
Provide post-launch support, knowledge transfer, and ongoing solution advisory services.
Collaborate closely with Product Management, Development, Quality Assurance, and Software Project Management throughout the implementation lifecycle.
Mentor implementation consultants and provide technical leadership on complex client engagements.

Requirements

What you’ll need

Bachelor's degree in Computer Science, Information Systems, Information Technology, Engineering, Business Information Systems, or a related field, or an equivalent combination of education and relevant experience.
5–7+ years of experience implementing, configuring, or supporting enterprise SaaS, low-code, CRM, ERP, or workflow automation platforms in a client-facing consulting or implementation role.
Hands-on experience configuring enterprise SaaS applications, including workflows, business rules, forms, user interfaces, reports, dashboards, JavaScript, HTML/CSS, and business process automation.
Experience with system integrations, REST APIs, ETL/data mapping, authentication, system testing, user acceptance testing (UAT), deployments, and post-production support.
Strong analytical, problem-solving, and communication skills with the ability to translate business requirements into scalable software solutions. Experience in the utility, clean energy, or regulated industries is preferred but not required.

Benefits

Comp & perks

Health insurance
401(k) retirement plan with employer match
Three weeks of paid vacation annually
Paid holidays
Parental leave
Employee assistance program
Commuter benefits
Additional supplemental offerings

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Enterprise SaaS ApplicationsWorkflowsBusiness RulesFormsReportsDashboardsETL/Data MappingREST APIsSystem TestingBusiness Process Automation

Soft Skills

Analytical SkillsProblem-SolvingCommunication Skills