Client Services Project Coordinator

Resource Innovations

Project Coordinator managing rebate processing and documentation for a women-led energy firm. Supporting operations with a key focus on data integrity, workflow management, and collaboration.

Posted 6/17/2026full-timeRemote • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $18 - $20 per hourWebsite

ATS Keywords

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Hard Skills

data entrydata validationdata maintenanceproject coordinationprocess documentationprocess improvementreport preparationaudit documentationinformation analysisdiscrepancy resolution

Soft Skills

attention to detailorganizational skillstime managementcommunication skillscollaborationindependencecommitment to accuracyproblem-solvingcustomer experience enhancementconfidentiality

Tools & Technologies

Microsoft OfficeExcelWordOutlookdatabasesCRM systemsdata management platforms

Certifications & Qualifications

high school diplomaassociate degreebachelor’s degree

Industry Keywords

rebate processingenergy efficiency programsutilitiesregulated program environmentsprogram administrationoperations support

About the role

Key responsibilities & impact

Process rebate applications and related documentation in accordance with program guidelines and established service level agreements.
Perform accurate and timely data entry, validation, and maintenance across multiple systems and databases.
Coordinate project activities, deliverables, timelines, and documentation to support successful program execution.
Review applications and supporting documentation for completeness, accuracy, and compliance with program requirements.
Prepare and maintain reports, spreadsheets, and project documentation to support internal teams and client requirements.
Collaborate with internal stakeholders to resolve data discrepancies, process issues, and documentation gaps.
Support program launches, system updates, and operational changes through testing, validation, and process documentation.
Identify opportunities for process improvements and provide recommendations to enhance efficiency, accuracy, and customer experience.
Maintain accurate records and audit documentation in accordance with program and client requirements.
Assist with special projects, operational initiatives, and administrative tasks as needed.
Other duties as assigned.

Requirements

What you’ll need

High school diploma or equivalent required; associate or bachelor’s degree preferred.
2+ years of experience in data entry, project coordination, program administration, operations support, or a related field.
Strong attention to detail and commitment to data accuracy.
Excellent organizational and time management skills with the ability to manage multiple priorities and meet deadlines.
Proficiency in Microsoft Office, including Excel, Word, and Outlook.
Experience working with databases, CRM systems, or other data management platforms preferred.
Ability to analyze information, identify discrepancies, and resolve issues efficiently.
Strong written and verbal communication skills.
Ability to work independently as well as collaboratively within a team environment.
Experience in rebate processing, energy efficiency programs, utilities, or other regulated program environments is a plus.
Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.

Benefits

Comp & perks

Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position.
The compensation range for the base salary for this position is $18-$20/hour.
In addition to base pay, employees may be eligible for a discretionary annual bonus.
Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees.
Comprehensive benefits package designed to promote health, financial security, and work-life balance.
Includes three weeks of paid vacation annually, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings.