Solution Delivery Consultant

Resource Innovations

Solutions Delivery Consultant overseeing program participation and reporting for a women-led energy transformation firm. Supporting Program Managers and enhancing customer experience in government services.

Posted 5/5/2026full-timeRemote • Arizona, Florida, Ohio, Pennsylvania • 🇺🇸 United StatesJuniorMid-Level💰 $55,000 - $70,000 per yearWebsite

About the role

Key responsibilities & impact

Oversee day-to-day program participation activities—including intake, application review, and incentive processing—in partnership with a team of program coordinators.
Develop and maintain accurate, timely internal and external reports; ensure data accuracy and integrity.
Identify opportunities to improve workflows, increase operational efficiency, and enhance the customer experience.
Create and maintain procedural documentation to support Program Managers and program operations.
Collaborate with cross-functional teams responsible for the program tracking system, customer service, and marketing.
Support the program administrator with ad hoc client requests, as needed.
Perform other duties as assigned.

Requirements

What you’ll need

Must be a U.S citizen
Ideally located in the following: Ohio, Arizona, Indiana, Florida, or Pennsylvania.
Bachelor’s degree in business, accounting, finance, or a related field preferred; relevant experience may substitute for a degree.
2+ years of experience in program coordination, customer service, data analytics, and/or business operations.
Strong Microsoft Office skills, especially Excel (pivot tables, formulas, and well-formatted charts and tables).
Highly organized and self-motivated, with the ability to prioritize tasks and manage multiple responsibilities.
Process-oriented, with experience drafting process flow diagrams.
Ability to work independently, take ownership of tasks, and recommend improvements to reporting, tracking, and analysis processes.
Interest in sustainability and a desire to make a meaningful environmental impact.
Experience in grant management or other utility programs is a plus.
Experience integrating software into service offerings.
Excellent writing, interpersonal, presentation, and analytical skills.

Benefits

Comp & perks

Three weeks of paid vacation annually
Paid holidays
401(k) retirement plan with employer match
Medical, dental and vision coverage
Parental leave
Employee assistance program
Commuter benefits
Additional supplemental offerings

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program coordinationdata analyticsbusiness operationsMicrosoft OfficeExcelprocess flow diagramsgrant managementsoftware integration

Soft Skills

highly organizedself-motivatedprioritizationindependenceownershiprecommendation of improvementsinterpersonal skillspresentation skillsanalytical skills

Certifications

Bachelor’s degree