Energy – Account Manager
Resource Innovations
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $80,000 - $100,000 per year
Job Level
Mid-LevelSenior
About the role
- Provide program-level support to the client, customers, and contractors
- Think big picture and support the goal to influence customers to be energy efficient
- Demonstrate emotional intelligence and listening skills, and make wise recommendations/decisions quickly, despite ambiguity
- Serve as a trusted advisor and communications liaison to external teams (utility representatives, utility customers and contractors) and internal teams (business management and engineering)
- Earn and maintain client and customer trust to continually build relationships and implement energy savings recommendations
- Develop a strategic sales plan with strategies and tactics to maximize the delivery of savings for your service area
- Maximize program participation, identify project opportunities, provide immediate program, business, and technical services to customers
- Proactively find and deliver value – anticipate current and future program needs whenever possible
- Track outreach interactions and forecasted projects in a CRM
- Proactively manage projects that begin to stagnate and take appropriate action to close the projects
- Assist customers in identifying and managing projects
- Identify energy-saving projects through discussions with customers and contractors, review of available information (e.g., BAS screenshots, controls sequences, PIDs, drawings, and nameplate photos), on-site visits, etc.
- Recognize opportunities to involve engineers to assist with project identification for more complex systems
- Effectively screen opportunities to ensure project eligibility and viability
- Communicate the value of identified projects to motivate and influence the customer’s decision-making process
- Assist customers in prioritizing and managing the collection of identified energy-saving opportunities
- Eliminate customer barriers to project implementation
- Other duties as assigned.
Requirements
- Academic degree in engineering, or similar technical discipline
- 4+ years of work experience in applicable application engineering, technical sales or outreach position, highly desirable
- A strong understanding of mechanical and electrical systems for commercial and industrial facilities: HVAC, lighting, motors, compressed air, refrigeration
- Ability to distill complex ideas into concise conversation/emails
- Excellent communication and presentation skills
- Ability to develop customer relationships effectively and easily
- Demonstrated proficiency with Microsoft Office 365 suite of programs
- Ability to work remotely and manage multiple projects while meeting deliverable deadlines and budgets
- Must be able to travel locally (within Indiana) up to approximately 50% of the time
- Interest in sustainability and passionate about making a meaningful impact on the environment
- Mechanical engineering degree (preferred)
- CEM, CEA, or CBCP or similar credentials (preferred)
Benefits
- Health, dental, and vision insurance
- 401(k)-retirement plan with employer matching
- Three weeks of paid vacation
- Paid holidays
- Comprehensive benefits package
- Discretionary annual bonus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
application engineeringtechnical salesenergy-saving projectsmechanical systemselectrical systemsHVAClightingmotorscompressed airrefrigeration
Soft skills
emotional intelligencelistening skillscommunication skillspresentation skillsrelationship buildingproject managementstrategic thinkingproblem-solvinginfluencing skillscustomer service
Certifications
CEMCEACBCPmechanical engineering degree