Resolve Tech Solutions

Product Manager

• Define and execute the product vision, strategy, roadmap, portfolio priorities, and go-to-market plans for the Juno Labs portfolio
• Lead, mentor, and develop Product Managers and product teams while fostering a culture of innovation and accountability
• Establish product management processes, governance structures, prioritization frameworks, and lifecycle management standards
• Partner with executive leadership to develop business cases, pricing strategies, investment recommendations, and product priorities
• Conduct market research, competitive analysis, customer discovery, and stakeholder engagement activities to validate product direction and identify growth opportunities
• Partner with Engineering, Architecture, AI, and Delivery teams to translate business requirements into scalable product solutions
• Drive adoption of AI-enabled capabilities, emerging technologies, and innovation initiatives
• Define product success metrics, KPIs, and reporting frameworks to support data-driven decision making
• Collaborate with Sales, Marketing, and Customer Success teams to support product positioning, adoption, retention, and growth
• Champion customer-centric product development and ensure alignment between customer needs, market demand, and business objectives

Head of Product

Administration

• Install, configure, upgrade, and maintain SAP systems (ECC, S/4HANA, BW, Solution Manager, etc.).
• Perform daily system monitoring, health checks, and performance tuning.
• Manage client copies, system refreshes, and transport management.
• Administer SAP HANA databases, including backup, recovery, and optimization.
• Ensure system security, user administration, and compliance with audit requirements.
• Implement and maintain high-availability and disaster recovery strategies.
• Troubleshoot and resolve Basis-related issues, working with application and infrastructure teams.
• Apply patches, support packages, and kernel upgrades.
• Integrate SAP systems with third-party applications and cloud platforms.
• Document technical processes and provide support during system go-lives and upgrades.

Head of Product

SAP Basis Administrator