Patient Scheduling Specialist

Resolv Global

Patient Scheduling Specialist at Resolv.Global handling patient scheduling for medical imaging. Fostering professional and efficient patient experiences in a remote environment during set shifts.

Posted 7/9/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $6 per hourWebsite

About the role

Key responsibilities & impact

Answer inbound patient calls professionally and confidently
Make outbound calls when follow-up is required
Respond to patient inquiries via email
Schedule, reschedule, and confirm appointments
Verify and update patient information accurately
Explain scheduling requirements and appointment preparation instructions
Communicate clearly and professionally with patients and internal teams
Navigate multiple systems while documenting interactions accurately
Deliver an exceptional patient experience on every interaction

Requirements

What you’ll need

Fluent in English
Excellent communication and active listening skills
Patient, empathetic, and professional
Highly organized with exceptional attention to detail
Comfortable multitasking across multiple applications
Works well independently in a remote environment
Learns new systems quickly
Maintains accuracy while working efficiently
Dependable, accountable, and punctual
Preferred: Experience in medical scheduling, healthcare administration, medical receptionist, patient support, call center customer service, appointment scheduling, healthcare customer service.

Benefits

Comp & perks

Paid weekly in arrears
Two weeks of paid product training
Coaching support during nesting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Appointment SchedulingPatient SupportCall Center Customer ServiceMultitasking Across ApplicationsDocumentation Accuracy

Soft Skills

Active ListeningEmpathyDependabilityAccountabilityPunctuality