Customer Support Representative

Resolv Global

Seasonal Customer Support Representative for eCommerce support team handling inquiries via phone, chat, email, and SMS. Delivering positive customer experience and support during peak season.

Posted 6/25/2026full-timeRemote • 🇲🇽 MexicoMid-LevelSenior💰 $6 per hourWebsite

About the role

Key responsibilities & impact

Answering customer inquiries via phone, chat, email, and SMS
Assisting customers with purchase-related questions and order support
Following up on pending inquiries and unresolved customer interactions
Accurately documenting customer interactions and updates
Providing friendly, professional, and solution-focused support
Building positive customer relationships through clear communication

Requirements

What you’ll need

Previous customer service experience
Previous call center experience
Strong English communication skills, both written and verbal
Excellent grammar, spelling, and punctuation
Comfortable multitasking across systems and tabs
Basic computer proficiency, including typing, copy/paste, and navigation skills
Minimum typing speed of 30+ WPM
Positive attitude with strong problem-solving skills
Reliable and professional work ethic

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Resolv Global Website LinkedIn All Job Openings 51 - 200 employees Founded 2022 🤝 B2B 🎯 Recruiter B2B
Recruitment Resolv Global is a global BPO and staffing provider that delivers scalable, multilingual customer service, technical support, and back-office solutions through a network of six delivery centers and remote teams across multiple continents. The company supports 18+ languages, offers hybrid and work-from-home staffing models, and provides 24/7 coverage for enterprise clients, including Fortune 500 companies. Resolv Global focuses on people-powered, tech-enabled workforce solutions to help businesses expand into new markets and maintain consistent service quality worldwide. Customer Support Representative 🔥 1 minute ago 🇲🇽 Mexico – Remote 💵 $5 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Answering customer inquiries via phone, chat, email, and SMS
Assisting customers with purchase-related questions and order support
Following up on pending inquiries and unresolved customer interactions
Accurately documenting customer interactions and updates
Providing friendly, professional, and solution-focused support
Building positive customer relationships through clear communication 🎯 Requirements
Previous customer service experience
Previous call center experience
Strong English communication skills, both written and verbal
Excellent grammar, spelling, and punctuation
Comfortable multitasking across systems and tabs
Basic computer proficiency, including typing, copy/paste, and navigation skills
Minimum typing speed of 30+ WPM
Positive attitude with strong problem-solving skills
Reliable and professional work ethic Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Player Support Agent, English 🔥 3 hours ago TransPerfect 5001 - 10000 ☁️ SaaS 🤝 B2B 🤖 Artificial Intelligence Website LinkedIn All Job Openings Junior Player Support Agent providing assistance to global gaming developers and community management. Handling player inquiries and supporting game-related issues across various platforms. 🇲🇽 Mexico – Remote 💰 $425M Debt Financing - TransPerfect on 2025-04 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Player Support Agent, EN 🔥 3 hours ago TransPerfect 5001 - 10000 🤝 B2B ☁️ SaaS Website LinkedIn All Job Openings Junior Player Support Agent at TransPerfect Gaming assisting gamers and game developers. Ensuring top class support through processing inquiries and creative problem-solving in a global team. 🇲🇽 Mexico – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Player Support Agent – EN 🔥 3 hours ago TGS 501 - 1000 ⚡ Energy 🤖 Artificial Intelligence Website LinkedIn All Job Openings Providing player support for gaming community as a junior Player Support Agent at TransPerfect. Collaborating with over 1,000 agents to enhance player experiences and resolve issues. 🇲🇽 Mexico – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Customer Service, Operations Assistant 🕒 June 17 Sidekick 1 - 10 🛍️ eCommerce 🧘 Wellness 👥 B2C Website LinkedIn All Job Openings Customer Service & Operations Assistant at Sidekick enhancing supply chain and customer service processes. Coordinate operations while managing customer service responsibilities for a DTC brand. 🇲🇽 Mexico – Remote 💵 $1.3k - $1.6k / month ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Inside Sales, Customer Support Specialist 🕒 June 12 Tameson 11 - 50 Website LinkedIn All Job Openings Inside Sales & Customer Support Specialist assisting customers from the Americas. Managing customer interactions, developing relationships, and optimizing workflows in a remote setting. 🇲🇽 Mexico – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer service experiencecall center experiencetyping speed 30+ WPMbasic computer proficiencynavigation skills

Soft Skills

strong English communication skillsexcellent grammarstrong problem-solving skillspositive attitudeprofessional work ethic