Seasonal Customer Support Representative, English-Speaking

Resolv Global

Seasonal Customer Support Representative offering phone, chat, email, and SMS support in English. Fully remote opportunity for candidates based in Mexico, providing eCommerce assistance and customer inquiries.

Posted 5/20/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $6 per hourWebsite

About the role

Key responsibilities & impact

Answering customer inquiries via phone, chat, email, and SMS
Assisting customers with purchase-related questions and order support
Following up on pending inquiries and unresolved customer interactions
Accurately documenting customer interactions and updates
Providing friendly, professional, and solution-focused support
Building positive customer relationships through clear communication

Requirements

What you’ll need

Previous customer service experience
Previous call center experience
Strong English communication skills, both written and verbal
Excellent grammar, spelling, and punctuation
Comfortable multitasking across systems and tabs
Basic computer proficiency, including typing, copy/paste, and navigation skills
Minimum typing speed of 30+ WPM
Positive attitude with strong problem-solving skills
Reliable and professional work ethic
To be considered, candidates must meet all technical requirements below:
Windows 11 PC (Mac not supported)
12–16 GB RAM
Dual monitors
Webcam
Fibre internet with a wired connection
Backup power solution
Microsoft Teams / Office 365

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Resolv Global Website LinkedIn All Job Openings 51 - 200 employees Founded 2022 🤝 B2B 🎯 Recruiter B2B
Recruitment Resolv Global is a global BPO and staffing provider that delivers scalable, multilingual customer service, technical support, and back-office solutions through a network of six delivery centers and remote teams across multiple continents. The company supports 18+ languages, offers hybrid and work-from-home staffing models, and provides 24/7 coverage for enterprise clients, including Fortune 500 companies. Resolv Global focuses on people-powered, tech-enabled workforce solutions to help businesses expand into new markets and maintain consistent service quality worldwide. Seasonal Customer Support Representative, English-Speaking 🔥 2 minutes ago 🇺🇸 United States – Remote 💵 $5 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Answering customer inquiries via phone, chat, email, and SMS
Assisting customers with purchase-related questions and order support
Following up on pending inquiries and unresolved customer interactions
Accurately documenting customer interactions and updates
Providing friendly, professional, and solution-focused support
Building positive customer relationships through clear communication 🎯 Requirements
Previous customer service experience
Previous call center experience
Strong English communication skills, both written and verbal
Excellent grammar, spelling, and punctuation
Comfortable multitasking across systems and tabs
Basic computer proficiency, including typing, copy/paste, and navigation skills
Minimum typing speed of 30+ WPM
Positive attitude with strong problem-solving skills
Reliable and professional work ethic
To be considered, candidates must meet all technical requirements below:
Windows 11 PC (Mac not supported)
12–16 GB RAM
Dual monitors
Webcam
Fibre internet with a wired connection
Backup power solution
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Hard Skills & Tools

customer service experiencecall center experiencetyping speed 30+ WPMbasic computer proficiencymultitasking skills

Soft Skills

strong English communication skillsexcellent grammarpositive attitudestrong problem-solving skillsreliable work ethic