Inbound Sales Agent – Appointments

Resolv Global

Inbound Sales Agent for supporting US-based healthcare team through inbound calls. Guiding patients toward booking appointments with licensed medical cannabis providers.

Posted 4/25/2026full-timeRemote • 🇿🇦 South AfricaJuniorMid-Level💰 $7 per hourWebsite

About the role

Key responsibilities & impact

Handle inbound calls from prospective patients
Build rapport quickly and create a professional first impression
Understand caller's needs and answer questions clearly
Explain the appointment and certification process
Guide patients toward booking an appointment
Work toward daily and weekly booking targets
Maintain accurate notes and follow-ups in the CRM

Requirements

What you’ll need

2–3 years of experience in: Call center OR Inbound sales OR Appointment setting
Comfortable working with targets and KPIs
Strong spoken English and clear communication
Confident on the phone and able to guide conversations
Reliable, consistent, and structured in your work
Able to work US hours long-term

Benefits

Comp & perks

Fully remote (work from home)
Paid weekly in USD
Structured environment with clear expectations

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

communicationrapport buildingguiding conversationsreliabilityconsistencystructured work