Strategic Account Manager

ResMed

Strategic Account Manager driving ResMed’s sleep-health technology adoption among medical referral clients across Upstate New York. Building client relationships, analyzing patient-provider data, and growing branded prescriptions through territory sales strategies.

Posted 8/17/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong sales expertise in the medical device industry, with a focus on building client relationships and driving adoption of ResMed-branded solutions. Proficient in data analysis and CRM utilization to enhance customer engagement and improve patient outcomes.

Highest-signal resume keywords

5+ Years Of Sales ExperienceMedical Device Sales ExperienceSalesforce (SFDC) ProficiencyExceptional Sales And Negotiating SkillsData-Driven Mindset

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ExperienceData AnalysisClient Relationship ManagementNegotiating SkillsClosing Skills

Soft Skills

Strong Interpersonal SkillsEffective CommunicationTeam PlayerMotivated And Results-FocusedAbility To Build Trust

Tools & Technologies

Salesforce (SFDC)CRM Systems

Industry Keywords

B2B SalesB2C SalesMedical Device IndustryClient EngagementPatient Journey

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Drive durable ResMed brand prescriptions, identify referral opportunities, and increase the patient funnel
Develop and maintain strong client relationships and engagement to drive ResMed-branded prescriptions
Understand client and patient needs and instill ResMed-branded solutions throughout the patient journey
Reduce fallout in the patient journey and shift client clinical preference toward patients’ long-term success
Plan and execute strategies with specialists to drive client adoption of ResMed-branded solutions
Collaborate with support teams through the sales process and long-term solution implementation using a CRM system
Represent ResMed professionally as the subject matter expert on its broad portfolio of products and solutions
Interpret client data and reports to increase customer funnel and share
Analyze client data to understand patient and provider relationships
Build trust, credibility, and rapport with clients and adjust strategies to meet their needs
Travel throughout the territory as necessary to achieve results

Requirements

What you’ll need

5+ years of sales experience plus a bachelor’s degree or equivalent experience
Prior top-ranked medical device, B2B, or B2C sales experience
Exceptional sales, negotiating, and closing skills
Experience using Salesforce (SFDC) or a similar CRM platform
Excellence in all forms of communication and effective upstream and cross-channel collaboration
Data-driven mindset to identify ways to increase the customer funnel
Ability to interpret key data and reports
Ability to analyze client data and patient/provider relationships
Strong business acumen
Ability to build trust and credibility with clients and gain adoption of ResMed solutions and products
Strong interpersonal and communication skills
Motivated, execution- and results-focused, with accountability for continuous improvement
Team player with strong work ethic and a can-do attitude
Ability to travel throughout the territory as necessary to achieve results

Benefits

Comp & perks

Relocation assistance is not available
Comprehensive medical, vision, dental, and life insurance
AD&D insurance
Short-term and long-term disability insurance
Sleep care management
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Commuter benefits
401(k)
Employee Stock Purchase Plan (ESPP)
Employee Assistance Program (EAP)
Tuition assistance
Flexible Time Off (FTO)
11 paid holidays plus 3 floating days
14 weeks of primary caregiver leave or two weeks of secondary caregiver leave
Flexible work arrangements
Career growth and professional development opportunities
Benefits eligibility for employees scheduled to work 30 or more hours per week