Resilinc

Senior Product & Customer Marketing Manager – Agentic AI, Supply Chain Resilience

Resilinc

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $135,000 - $155,000 per year

Job Level

Senior

About the role

  • Shape and amplify the story of Resilinc’s transformation.
  • Translate complex technology into compelling narratives that drive market leadership, customer engagement, and revenue growth.
  • Develop clear, differentiated positioning that connects AI and risk intelligence capabilities to customer value.
  • Build a unified narrative that resonates with business, technical, and executive audiences across industries.
  • Lead go-to-market planning and execution for new capabilities and initiatives, ensuring consistent messaging across teams.
  • Partner with Product, Sales, and Demand Gen to accelerate adoption and pipeline growth through data-backed storytelling.
  • Create programs that turn customer outcomes into proof points—case studies, webinars, and community engagement.
  • Partner with Customer Success to showcase measurable ROI and strengthen long-term customer relationships.
  • Maintain an expert view of the competitive and market landscape, identifying trends that shape our narrative.
  • Provide insights, tools, and analyses that inform strategy and sharpen differentiation.
  • Equip GTM teams with concise, high-impact messaging, content, and enablement materials that win deals.
  • Measure enablement success through adoption, win rates, and customer feedback.

Requirements

  • 7+ years (preferred) in B2B SaaS product marketing, with proven success in shaping narratives and launching complex products that drive measurable growth.
  • Strong experience marketing AI-powered, analytics, or enterprise software solutions.
  • Ability to distill technical depth into clear, persuasive storytelling for business audiences.
  • Experience collaborating across Product, Sales, Customer Success, and Demand Generation to execute go-to-market strategies.
  • Demonstrated success in customer marketing and advocacy, including building programs that highlight impact and outcomes.
  • Excellent written and verbal communication, storytelling, and executive presentation skills.
  • Familiarity with supply chain, manufacturing, or risk management domains is a plus but not required.
  • Bachelor's degree in marketing, business or similar, or equivalent experience.
Benefits
  • Full-stack benefits for health, wealth and wellbeing

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
B2B SaaS product marketingAI-powered solutionsanalytics softwareenterprise softwarego-to-market strategiescustomer marketingstorytellingexecutive presentation
Soft skills
communicationcollaborationstorytellingcustomer advocacystrategic thinking
Certifications
Bachelor's degree in marketingBachelor's degree in business