Senior System Administrator
Resilience
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $100,000 - $130,000 per year
Job Level
Senior
Tech Stack
AWSCloudGoogle Cloud PlatformiOSJamfJavaScriptMacOSPython
About the role
- Manage and administer our Google Cloud Platform (GCP) environment, including project creation, permissions, resource management, and security.
- Design, implement, and maintain Zendesk forms, automations, triggers, and workflows to optimize support processes and improve efficiency.
- Support the administration and maintenance of our Okta environment, assisting with user lifecycle management, provisioning, and single sign-on (SSO) configurations.
- Assist with day-to-day operations of the JAMF environment for macOS and iOS device management, including supporting device enrollment, policy updates, and troubleshooting.
- Assist with the administration of Google Workspace (e.g., Gmail, Drive, Meet), focusing on user lifecycle management, security policy enforcement, and troubleshooting complex issues.
- Troubleshoot and resolve complex system and application issues.
- Develop and maintain documentation for systems, processes, and procedures.
- Collaborate with engineering and security teams to ensure the reliability and security of our systems.
- Work with compliance regulations such as NYDFS, CCPA, GDPR, ISO27001|27002|27701, SOC2 and assist in security and compliance audits and assessments.
- There may be occasional night or weekend work to prevent or correct outages.
Requirements
- Proven experience as a Senior System Administrator or in a similar role.
- Strong hands-on experience with Google Cloud Platform (GCP), including IAM, VPC, and various compute services.
- Expertise in administering and configuring Zendesk, with a focus on automation and workflow optimization.
- Experience with Okta for single sign-on (SSO) and user provisioning.
- Familiarity with JAMF for endpoint management.
- Familiarity or experience with AWS (Amazon Web Services) services and concepts.
- Experience with Google Workspace administration and policy management.
- Scripting skills in Bash, Zsh, Python, Javascript, Google App Script, and API automation.
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration abilities.
Benefits
- Innovative company culture
- Flexible work schedules
- Family paid leave
- Paid healthcare for employees
- 401k
- Professional development & career advancements
- Flexible paid time off
- Employee referral bonus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Google Cloud Platform (GCP)ZendeskOktaJAMFGoogle WorkspaceBashZshPythonJavascriptGoogle App Script
Soft skills
problem-solvingattention to detailcommunicationcollaboration