Resilience

Claims Specialist

• Own the day-to-day investigation and management of Cyber, Technology Errors & Omissions, and Miscellaneous Professional Lines claims.
• Take total ownership of a dedicated claims portfolio, efficiently conducting investigations, managing negotiations, and applying your expertise in insurance contracts.
• Collaborate deeply with Resilience's internal security and technology teams to offer policyholders proactive incident response and preventative services.
• Manage external service providers during incidents to aggressively reduce losses, ensure meticulous file documentation, and establish a continuous data/analytics feedback loop with our Underwriting team.

Recruitment

• Define and reinforce a consistent recruiting process that results in a best-in-class candidate and hiring manager experience, including search strategy discussions, interview team preparation and debrief sessions, and the use of behavior-based interviewing skills and assigned competencies.
• Build critical cross-functional partnerships with compensation, human resources, finance, and other teams across Resilience.
• Develop and implement search strategies, ensuring job requirements and expectations are clearly understood and candidates are assessed against defined criteria.
• Make appropriate offer recommendations and execute an effective closing approach.
• Monitor competitive intelligence and market trends to design creative and proactive sourcing strategies.
• Act as a trusted advisor to hiring teams throughout the recruiting process, ensuring an exceptional and equitable candidate experience from first contact through offer acceptance.
• Leverage data and recruiting metrics to inform decisions and continuously improve the talent acquisition function.

Senior Talent Acquisition Partner

Security Engineer

• Build, defend, and scale the security posture of our SaaS platform
• Take ownership of engineering proactive guardrails and automate incident response workflows
• Secure emerging technologies like AI and machine learning
• Design and maintain automated response playbooks using orchestration workflows
• Develop custom SecOps applications and autonomous workflows to triage alerts
• Implement 'Infrastructure as Code' across our multi-cloud infrastructure (AWS/GCP)

Account Manager

• Closely and proactively manage a portfolio of hospital centers
• Use deep product knowledge to optimize patient care pathways
• Anticipate potential obstacles and propose tailored solutions
• Engage with all hospital stakeholders to conduct business reviews
• Maintain detailed product knowledge and occasionally handle user support