Senior Manager, Enterprise Applications
Resilience
full-time
Posted on:
Location Type: Remote
Location: Remote • Ohio • 🇺🇸 United States
Visit company websiteSalary
💰 $130,000 - $193,750 per year
Job Level
Senior
Tech Stack
ERPTableau
About the role
- Direct a team of business analysts and application developers responsible for daily operations and continuous improvement of ERP operations including SAP, D365, QAD, Great Plains, and Coupa
- Provide leadership and accountability for Enterprise Architecture, including defining roadmaps, supporting application and technology rationalization, and identifying and planning for reduction and elimination of technical debt
- Act as a trusted business partner to Resilience Finance, Procurement, and Manufacturing teams ensuring transparency, issue resolution and partnership on service planning and execution
- Own the planning, coordination, and execution of ERP-specific business continuity and disaster recovery strategies and testing
- Collaborate with internal IT security teams and external compliance partners to assess risks and implement controls without compromising business agility
- Lead ERP incident response processes for high-impact (P1/P2) issues, ensuring timely communication, resolution coordination, root cause analysis, and follow-up action plans
- Conduct annual performance appraisals for direct reports, provide individual feedback, initiate corrective actions and coaching
- Identify training and developmental needs for the team and provide support for professional and personal growth to staff
- Report to the Director of Enterprise Applications and contribute to cross-functional global projects
Requirements
- Extensive experience in life sciences manufacturing and/or other regulated industry
- Extensive experience in people management or team leadership experience
- Deep understanding of SAP system landscapes, architecture, and integration points
- Experience with ERP operations including SAP, D365, QAD, Great Plains, and Coupa
- Strong analytical, problem-solving, and financial modeling skills
- Excellent organizational, verbal, and written communication skills
- Demonstrated ability to handle multiple competing priorities and projects
- Proven track record delivering results on large, cross functional, global projects
- Bachelor of Science degree in Information Systems or related field (preferred)
- 10+ years in a cGMP regulated industry (preferred)
- Proficient in ITIL framework and change/incident management best practices (preferred)
- Deep understanding of Coupa and Middleware systems (preferred)
- Advanced knowledge of visualization and analytics tools (e.g., Tableau, Power BI) (preferred)
Benefits
- annual cash bonus program
- 401(k) plan with a generous company match
- benefits package including medical, dental and vision
- family building benefits
- life and disability insurance
- flexible time off
- paid holidays
- other paid leaves of absence
- tuition reimbursement
- support for caregiving needs
- robust total rewards program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ERP operationsSAPD365QADGreat PlainsCoupaITIL frameworkchange managementincident managementfinancial modeling
Soft skills
leadershippeople managementanalytical skillsproblem-solvingorganizational skillscommunication skillsability to handle multiple prioritiescoachingfeedbackcollaboration