Direct a team of business analysts and application developers responsible for daily operations and continuous improvement of ERP operations including SAP, D365, QAD, Great Plains, and Coupa
Provide leadership and accountability for Enterprise Architecture, including defining roadmaps, supporting application and technology rationalization, and identifying and planning for reduction and elimination of technical debt
Act as a trusted business partner to Resilience Finance, Procurement, and Manufacturing teams ensuring transparency, issue resolution and partnership on service planning and execution
Own the planning, coordination, and execution of ERP-specific business continuity and disaster recovery strategies and testing
Collaborate with internal IT security teams and external compliance partners to assess risks and implement controls without compromising business agility
Lead ERP incident response processes for high-impact (P1/P2) issues, ensuring timely communication, resolution coordination, root cause analysis, and follow-up action plans
Conduct annual performance appraisals for direct reports, provide individual feedback, initiate corrective actions and coaching
Identify training and developmental needs for the team and provide support for professional and personal growth to staff
Report to the Director of Enterprise Applications and contribute to cross-functional global projects
Requirements
Extensive experience in life sciences manufacturing and/or other regulated industry
Extensive experience in people management or team leadership experience
Deep understanding of SAP system landscapes, architecture, and integration points
Experience with ERP operations including SAP, D365, QAD, Great Plains, and Coupa
Strong analytical, problem-solving, and financial modeling skills
Excellent organizational, verbal, and written communication skills
Demonstrated ability to handle multiple competing priorities and projects
Proven track record delivering results on large, cross functional, global projects
Bachelor of Science degree in Information Systems or related field (preferred)
10+ years in a cGMP regulated industry (preferred)
Proficient in ITIL framework and change/incident management best practices (preferred)
Deep understanding of Coupa and Middleware systems (preferred)
Advanced knowledge of visualization and analytics tools (e.g., Tableau, Power BI) (preferred)
Benefits
annual cash bonus program
401(k) plan with a generous company match
benefits package including medical, dental and vision
family building benefits
life and disability insurance
flexible time off
paid holidays
other paid leaves of absence
tuition reimbursement
support for caregiving needs
robust total rewards program
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