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Account Manager
ResilienceAccount Manager ensuring Remote Patient Care success across European markets. Collaborating with healthcare professionals and optimizing utilization of the product within hospitals.
About the role
Key responsibilities & impact- Closely and proactively manage a portfolio of hospital centers
- Use deep product knowledge to optimize patient care pathways
- Anticipate potential obstacles and propose tailored solutions
- Engage with all hospital stakeholders to conduct business reviews
- Maintain detailed product knowledge and occasionally handle user support
Requirements
What you’ll need- Minimum 5 years' experience in customer success / key account management
- Strong analytical skills to analyze situations and data in depth
- Proficiency in English
- Experience applying customer success methodologies
- Experience in a SaaS company is required
- Familiarity with hospital operations is a plus
- Proficiency with tools such as Notion or HubSpot is a plus
Benefits
Comp & perks- Equity offered
- Bonus offered
- Fixed salary plus bonus
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer success methodologiesanalytical skillsSaaS experience
Soft Skills
proactive managementproblem-solvingstakeholder engagement