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Resilience

Account Manager

Resilience

. Closely and proactively manage a portfolio of hospital centers .

Posted 4/21/2026full-timeRemote • 🇫🇷 FranceMid-LevelSenior💰 €50,000 - €65,000 per yearWebsite

About the role

Key responsibilities & impact
  • Closely and proactively manage a portfolio of hospital centers
  • Use deep product knowledge to optimize patient care pathways
  • Anticipate potential obstacles and propose tailored solutions
  • Engage with all hospital stakeholders to conduct business reviews
  • Maintain detailed product knowledge and occasionally handle user support

Requirements

What you’ll need
  • Minimum 5 years' experience in customer success / key account management
  • Strong analytical skills to analyze situations and data in depth
  • Proficiency in English
  • Experience applying customer success methodologies
  • Experience in a SaaS company is required
  • Familiarity with hospital operations is a plus
  • Proficiency with tools such as Notion or HubSpot is a plus

Benefits

Comp & perks
  • Equity offered
  • Bonus offered
  • Fixed salary plus bonus

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer success methodologiesanalytical skillsSaaS experience
Soft Skills
proactive managementproblem-solvingstakeholder engagement