Resident

CRM Specialist

Resident

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $32 - $38 per hour

About the role

  • Build and schedule email campaigns across multiple brands by following and/or creating calendars, briefs, and related documentation
  • Support execution of promotional and seasonal campaigns tied to key business moments
  • Write and/or edit email copy as needed, including subject lines, preheaders, and body copy updates, while adhering to brand voice and guidelines
  • Partner with the creative team to request and coordinate assets required for campaigns
  • Own end-to-end QA to ensure accuracy across copy, links, images, targeting, personalization, send timing, and related requirements
  • Maintain strong campaign organization, including naming conventions, documentation, and calendar updates
  • Monitor sends and proactively flag issues or risks
  • Support basic segmentation setup and other email-adjacent needs as required, including setting up promotional codes for campaigns
  • Support reporting on email performance by using established Looker dashboards to pull requested data and summarize campaign results

Requirements

  • 2–4 years of experience in CRM, email, or lifecycle marketing
  • Hands-on experience executing email campaigns within an ESP
  • Strong attention to detail and a proven ability to QA campaigns thoroughly
  • Comfort working from detailed and/or directional calendars and campaign briefs
  • Strong organizational and time-management skills
  • Clear written communication skills and the ability to manage multiple priorities
  • Experience with Klaviyo (preferred) or a similar ESP
  • Exposure to SMS marketing or interest in expanding into SMS execution
  • Experience working across multiple brands or lines of business
  • Experience in e-commerce or DTC marketing environments
Benefits
  • Remote-first workplace (since 2016!)
  • Competitive pay
  • Annual bonus potential
  • Health, Vision & Dental Insurance
  • HSA company contributions
  • 401K with company match component
  • Generous PTO.
  • Wellness benefits
  • Online learning resources & trainings
  • WFH office and cell phone/internet stipend
  • A FREE MATTRESS plus an awesome Friends and Family discount!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
email marketingcampaign executioncopywritingquality assurancesegmentationreportingdata analysispromotional codescalendar managementCRM
Soft Skills
attention to detailorganizational skillstime managementwritten communicationmulti-tasking