Research Solutions

Accounts Receivable Specialist

Research Solutions

full-time

Posted on:

Location Type: Remote

Location: Mexico

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Generate, review, and issue customer invoices accurately and on schedule
  • Track, apply, and reconcile incoming payments (cash application / customer accounts)
  • Maintain updated aging reports and focus on reducing overdue accounts
  • Contact customers to collect payments in a professional and proactive way
  • Resolve billing issues including pricing mismatches, credit memos, refunds, and payment disputes
  • Collaborate with sales and customer-facing teams on payment status and account escalations
  • Ensure AR records match bank deposits and internal financial systems
  • Improve collection strategies through initiative, follow-through, and independent problem solving
  • Communicate clearly with international clients and internal stakeholders in English
  • Participate in AR process improvements, adding structure and visibility where needed
  • Prepare AR insights and updates for leadership when requested
  • Ability to complete vendor forms and communicate with customers regarding onboarding
  • Take credit card payments and manage via our customer payment portal
  • Prepare and distribute deposit invoices and send monthly statements
  • Knowledge of Adobe PDF editing
  • Knowledge of customer payment portals (Ariba, Coupa, Taulia, etc.)
  • Experience with credit card reconciliation

Requirements

  • 3+ years of experience in accounting, focused on accounts receivable or related billing/collections roles
  • Proven ability to manage invoice-to-cash, reconciliation, and payment tracking independently
  • Exceptional English proficiency (spoken and written)
  • Experience working remotely and across time zones with international teams
  • Strong Microsoft Excel skills (formulas, lookups, pivots, and structured AR tracking)
  • High ownership, initiative, and proactive communication style
  • Ability to identify issues early, escalate when needed, and drive resolution
  • Persistent follow-through and ability to build clear processes without heavy guidance
  • Customer-focused mindset and comfort collecting payments directly
  • Organized, detail-driven, and deadline-reliable
Benefits
  • Flexible working arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
accounts receivableinvoice managementpayment trackingcredit card reconciliationbilling issue resolutionaging report maintenancefinancial systems reconciliationAdobe PDF editingMicrosoft Excelcustomer payment portals
Soft Skills
proactive communicationproblem solvinginitiativedetail-orientedorganizedcustomer-focusedpersistent follow-throughindependent workcollaborationdeadline-reliable