Continuous Improvement Specialist – Technology

RESA Power

Continuous Improvement Specialist generating efficiency through AI tools and change management at RESA Power. Collaborating with sites nationwide to implement best practices and improve business performance.

Posted 7/18/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management and change management, effectively driving process improvements and implementing AI tools to enhance operational efficiency. Strong ability to collaborate across diverse teams while maintaining a focus on business goals and site-level needs.

Highest-signal resume keywords

Project ManagementChange ManagementAI Tool UtilizationCross-Functional CollaborationProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementProcess ImplementationData AnalysisPerformance MonitoringFeedback Analysis

Soft Skills

Customer ServiceConflict ResolutionCommunicationCollaborationAdaptability

Tools & Technologies

CRM SystemsAI ToolsChatGPTClaudeCopilot

Industry Keywords

Business GoalsContinuous ImprovementStakeholder ManagementSite-Level NeedsOperational Efficiency

About the role

Key responsibilities & impact

Identify best practices and create the capabilities needed to drive a consistent process that achieves business goals across sites.
Meet with offices and cross-functional teams to gather feedback and identify site-level needs and improvement opportunities.
Identify solutions and best practices that can be rolled out consistently across all sites and service lines.
Convert priorities into an actionable implementation timeline, incorporating each site’s capacity for change, and hold sites accountable to the schedule.
Drive the development, testing, and implementation of new processes and tools, using change management practices to ensure adoption and that rollout timelines are met.
Utilize AI-powered tools to monitor and track the progress of the rollouts and measure impact of the changes to the business.
Utilize AI tools and capabilities (e.g., Claude, Copilot) to drive efficiency, analyze feedback trends, and support product development across the business.
Utilize tools to track progress, monitor performance by site, and tie outcomes to site-level financial data and business goals.
Bring comprehensive subject-matter expertise and strong business-partnering skills, building rapport with individuals across diverse backgrounds and experience.
Be a hands-on leader driving buy in and adopting the new process at each site.
Actively work with the sites to iterate on the process to meets the sites abilities and needs.
Foster a culture of continuous improvement through effective change management.
Resolve conflicts that arise through the implementation of the new process and identify solutions.
Driving initiatives while balancing pushback, knowing when to push for change vs. when to leave processes alone.

Requirements

What you’ll need

Bachelor’s degree in related field and a minimum of 5 years of experience
Experience with project management, especially managing projects across multiple sites and stakeholders within the organization
Operating experience working independently and cross-functionally within an organization, handling complex issues with minimal supervision
Experience with CRM systems and/or product development/product management
Comfort and experience using AI tools (e.g., ChatGPT, Claude, Copilot) to drive efficiency and capabilities in day-to-day work
Collaborative, flexible and innovative; the ideal candidate brings a positive, high-energy attitude with strong customer service skills
Comfortable working in a fast-paced, dynamic environment with frequent change and evolving priorities
Excellent verbal and written communication skills
Able to tailor communication style with all levels in the organization.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options