Operations Manager
RESA Power
full-time
Posted on:
Location Type: Hybrid
Location: Dallas • Texas • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
About the role
- Responsible for day-to-day operations of assigned location and/or department
- Provide solutions to local business topics (Customer concerns, employee question/concerns, facility issues, etc.)
- Responsible for hiring and training for direct reports
- Conduct interviews, complete job reviews, set and review professional development goals for direct reports
- Mentor and coach team of technicians; Audit performance quality and build training plans for direct reports
- Ensure staff is motivated and productive
- Make recommendations for promotions, transfers, hiring, or exiting staff members
- Schedule work of local team and coordinate schedules for larger jobs with other managers
- Apply industry knowledge to offer technical / practical options to both internal and external customers; Prepare and review quotes; perform job walks as required; review test reports; audit work for quality
- Cultivate and maintain customer relationships with internal customers, external customers, and vendors
- Conduct client communication in a highly customer service-oriented manner
- Responsible for reviewing jobs to ensure the job meets or exceeds profitability goals
- Work with Manager to ensure continuous improvement strategic business initiatives are developed and implemented
- Prepare variety of reports as assigned
- Work with HSE to develop effective safety records and practices to minimize the Company’s exposure to potential risks
- Other duties as assigned
Requirements
- Bachelor’s degree in related field or equivalent experience
- Minimum of 8 years of experience
- Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA
- Thorough understanding of heavy industrial, utility, large commercial, renewable energy
- Ability to troubleshoot complex business issues
- Must be able to work safely and adhere to all electrical safety procedures
- Proven leadership and mentoring skills
- Strong communication (written and oral)
- Able to meet deadlines and handle multiple tasks
Benefits
- Full benefits including medical insurance
- Anniversary bonuses
- Employee Ownership Plan
- Matching 401k
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
troubleshootingauditingreport preparationjob reviewsperformance quality assessmenttraining plan developmentcustomer servicesafety procedures adherence
Soft skills
leadershipmentoringcommunicationmotivationorganizationalproblem-solvingtime management
Certifications
Bachelor’s degreeNETANECOSHANFPA