Customer Success Manager
Anthology Inc
Territory Sales Manager
RESA Power
full-time
Posted on:
Origin: • 🇺🇸 United States • Iowa
Visit company websiteJob Level
SeniorLead
About the role
- Conduct consultative face to face selling at customer’s place of business
- Research accounts, identify key players and generate interest to do business
- Utilize selling skills to monetize and deliver targeted opportunities through key component brands
- Target and convert sales opportunities through relationship building with each account and understanding where system or component sales opportunities reside
- Close sales of outlined and committed opportunities choosing the best supplier partners to meet specifications
- Develop senior level relationships with principal owners
- Conduct account sales analysis through a basic to intermediate comfort level with technology
- Manage multiple priorities that involve key account needs ranging from production to procurement
- Promote effective communication with customers, both internally and externally related to quotes, competitive information, trade shows, threats, opportunities, and follow-up
- Source sales opportunities from the existing customer database and from new leads
- Understand customer applications to help size and design hydraulic systems and electronic control solutions
- Manage qualified opportunities and act on them appropriately
- Maintain and expand a database of prospects within an assigned territory utilizing Salesforce®
- Gain a working knowledge of Salesforce® to assist in managing, prospecting, and closing sales opportunities
- Team with key stakeholders (other salespeople, trade publications, suppliers) to build an opportunity pipeline
- Embrace the company endorsed sales program, Action Selling® to help manage customers and close business
- Provide quotes as requested by customers
- Assist customers in resolving technical and logistical questions and problems
- Answer technical and applications questions on product lines CPS carries; forwards complex problems or system design issues to the engineering department while working with them daily
- Maintain in-depth knowledge of product lines sold by CPS and have general knowledge about competing lines
- Develop positive working relationships with customers in person, via phone, and on joint calls
- Manage customer issues as they arise such as RGA’s, warranties, repairs
- Work with vendors to acquire special pricing and technical information as needed
- File customer purchase orders and other correspondence to maintain appropriate records
Requirements
- Knowledgeable in fluid power systems and electronic controls
- Proven outside sales experience; within the fluid power industry a plus
- Track record of over-achieving quota
- Familiarity with data analysis and reporting
- Strong personal presence and comfortable presenting to others
- Experience working with Salesforce® or similar CRM
- Strong listening and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Ability to oversee orders from initial entry to customer delivery
- Successful prior leadership experience in a manufacturing or distribution environment
- Mechanical Engineering, Industrial Engineering degree or Hydraulics/Fluid Power experience
- 2 Year fluid power degree or equivalent experience
- Must be 18 years of age or older
