Billing Supervisor

Republic Services

Supervisor for billing managing customer account data and leading the billing team. Ensuring accurate billing based on service contracts within a prominent environmental services company.

Posted 7/14/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in billing processes and team supervision, ensuring accurate customer account management and performance improvement. Capable of effectively coaching and mentoring staff while managing multiple projects to meet service goals.

Highest-signal resume keywords

Billing ExperienceTeam SupervisionPerformance ImprovementMicrosoft 365 ProficiencyCustomer Account Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Billing TransactionsPerformance StandardsCustomer Contracts ManagementProject ManagementData Preparation

Soft Skills

CoachingMentoringCommunicationInitiativeCollaboration

Tools & Technologies

Microsoft OutlookMicrosoft ExcelMicrosoft Word

Industry Keywords

Billing ProcessesCustomer ServiceCredit & CollectionsPerformance MonitoringService Goals

About the role

Key responsibilities & impact

Supervises the billing staff and is responsible for the proper preparation and maintenance of customer account data
Ensures accurate and timely bills to customers based on service contract terms
Coordinates the work of, supervises, coaches, and develops a team of billing employees
Monitors staff performance and drives performance improvement initiatives
Sets performance standards and ensures appropriate coverage to meet service goals
Reviews performance results and makes recommendations where performance falls short
Supervises and coordinates the entry of new and updated customer contracts into the Company's systems
Acts as a resource in the research and resolution of complex billing questions and discrepancies
Participates in cross-functional approaches to credit & collections, customer service, and operations

Requirements

What you’ll need

2 -4 years of related billing experience at a progressively responsible level
At least 1 year in which the incumbent supervised others or acted in a lead capacity
Ability to professionally and cooperatively interact and communicate with area and division leadership, staff, and customers
Capability to demonstrate initiative to thoughtfully and fully research and follow up on non-standard situations
Ability to effectively coach, mentor and train others to meet performance expectations
Ability to effectively manage multiple projects and tasks and meet deadlines
Knowledge and understanding of billing transactions and processes
Proficiency in Microsoft 365: Outlook, Excel, Word, etc.

Benefits

Comp & perks

Comprehensive medical benefits coverage
Dental plans and vision coverage
Health care and dependent care spending accounts
Short- and long-term disability
Life insurance and accidental death & dismemberment insurance
Employee and Family Assistance Program (EAP)
Employee discount programs
Retirement plan with a generous company match
Employee Stock Purchase Plan (ESPP)
Paid Time Off (PTO)