Republic Services

Field Billing Coordinator – Environmental Solutions

Republic Services

full-time

Posted on:

Location Type: Hybrid

Location: Wrentham • Massachusetts • United States

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Salary

💰 $23 - $32 per hour

Job Level

Junior

About the role

  • Prepares monthly billing adjustments, obtains required approvals, and enters adjustments into the billing system
  • Researches and resolves routine and non-routine billing questions and discrepancies
  • Determines the appropriate adjustment codes to process the transaction
  • Reviews invoices for completeness and accuracy
  • Follows up with customers or other division staff/management to resolve identified discrepancies
  • Calculates and prepares manual billings for non-routine, complex billing arrangements
  • Gathers and summarizes supplemental billing information to accommodate customer billing requirements
  • Reviews various billing system reports to identify billing discrepancies
  • Posts case receipts to customer accounts based on information from lock box reports and local cash receipt listings
  • Performs basic and routine research to resolve differences or unidentified/misapplied payments
  • Posts payments as appropriate into the billing system to clear open obligations or prepares remittance advices to accompany payments
  • May accept credit card payment from customers over the phone and process recurring payments
  • Completes customer set up in company billing system(s)
  • Acts as a resource for less experienced personnel within the division

Requirements

  • High school diploma or G.E.D.
  • 18 months of related billing experience
  • Directly related experience in which incumbents have worked with customers in a billing function in a service-based industry
  • A thorough knowledge and understanding of billing transactions and processes
  • MS Excel skills at an intermediate level
  • Demonstrated ability to follow standard operating procedures and instructions to complete tasks in a timely and accurate manner
  • The ability to effectively interact and communicate with division managers as well as customers in a professional manner
  • Good math aptitude and the ability to work accurately with numbers are essential.
Benefits
  • Comprehensive medical benefits coverage
  • Dental plans
  • Vision coverage
  • Health care and dependent care spending accounts
  • Short- and long-term disability
  • Life insurance and accidental death & dismemberment insurance
  • Employee and Family Assistance Program (EAP)
  • Employee discount programs
  • 401(k) plan with a generous company match
  • Employee Stock Purchase Plan (ESPP)
  • Paid Time Off (PTO)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
billing adjustmentsbilling transactionsinvoice reviewmanual billingpayment processingbilling system reportscustomer account managementmath aptitudeMS Excel
Soft Skills
communicationproblem-solvingattention to detailcustomer serviceteam collaborationtime management
Certifications
high school diplomaG.E.D.