Patient Financial Coordinator
Reproductive Medicine Associates (RMA Network)
full-time
Posted on:
Location Type: Office
Location: Waltham • Massachusetts • United States
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Salary
💰 $25 - $28 per hour
About the role
- Conduct patient consultations to review patient obligations, answer questions related to financial policies and requirements while setting clear expectations of payment protocol
- Document patient insurance benefits and update documentation in patient progress notes using Intergy and Artemis
- Furnishing patients with estimates related to upcoming treatment.
- Collecting estimated liabilities from patients and applying payments to patient accounts.
- Ability to allocate payments appropriately after clearance and throughout patient’s treatment plan
- Post payments, run and compile weekly reconciliation reports to ensure all aspects of patient’s financial obligations are met.
- Demonstrate the ability to make logical and reasonable decisions regarding patient accounts to ensure quality performance and efficiency
- Ability to work and review patient accounts quickly regarding outstanding patient balances including following up with other finance teams on outstanding claims, patient insurance, patient correspondence and all other activities that lead to the success of clearing patient balances
- Respond to patient calls/correspondence regarding billing questions, financial policies, claims submission, etc.
- Other duties as assigned
Requirements
- Associates degree or higher - preferred
- Microsoft Office: Word, Excel and Outlook - required
- Electronic Healthcare Records (EMR) experience – preferred
- Excellent interpersonal, listening and communications skills, including ability to communicate accurately and concisely with a sense of urgency
- Ability to multitask
- Aptitude to work independently and demonstrate good judgment
- Ability to work in a stressful environment while remaining persistent in overcoming obstacles
Benefits
- Medical, Dental, Vision Insurance Options
- Retirement 401K Plan
- Paid Time Off & Paid Holidays
- Company Paid: Life Insurance & Long-Term Disability & AD&D
- Flexible Spending Accounts
- Employee Assistance Program
- Tuition Reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
patient consultationsfinancial policiesinsurance benefits documentationpayment allocationreconciliation reportsclaims submissionbilling questions
Soft Skills
interpersonal skillslistening skillscommunication skillsmultitaskingindependent workgood judgmentpersistence
Certifications
Associates degree