Reply

Senior Engagement Manager

Reply

full-time

Posted on:

Location Type: Hybrid

Location: Atlanta • Missouri, Montana, Pennsylvania • 🇺🇸 United States

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Job Level

Senior

Tech Stack

AEMAzureSDLCSitecore

About the role

  • Primary client contact, providing short- and long-term strategic counsel, as well as overall fiscal responsibility for the account
  • Effectively manage full project lifecycles, create and maintain detailed project plans and reports according to Sagepath’s SDLC process
  • Facilitate client stakeholder working sessions and interviews in order to elicit and document business, non-functional, functional and technical requirements as well as project KPIs
  • Lead SCRUM ceremonies including backlog refinement, standup, sprint planning, and retrospectives.
  • Ensure delivery teams across UX, design, analytics, marketing, QA, and development remain aligned and working toward SOW commitments.
  • Maintain client documentation and knowledge repositories.

Requirements

  • 5 years of experience in Project/Engagement Management, Business Analysis, or Product Management.
  • Proven experience in successfully delivering DXP projects or working extensively within a content management system (CMS) environment. (Kentico, Optimizely, Sitecore, AEM or similar)
  • Working knowledge of SDLC and Agile methodologies, with hands-on experience using JIRA and/or Azure DevOps.
  • Experience launching IT platforms or software for enterprise-level clients.
  • Ability to manage multiple projects under tight deadlines while maintaining high-quality delivery.
Benefits
  • Equal opportunity employer
  • Assistance and reasonable accommodation for disabilities
  • Website to learn more about open roles: www.reply.com

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Project ManagementBusiness AnalysisProduct ManagementDXP projectsContent Management SystemSDLCAgile methodologiesJIRAAzure DevOps
Soft skills
Strategic counselClient managementStakeholder facilitationProject planningTeam alignmentDocumentation managementTime managementQuality delivery