Replit

Staff UX Designer

Replit

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $180,000 - $250,000 per year

Job Level

Lead

About the role

  • Run diary studies and other user research to understand user journeys, pain points, and needs
  • Train team members on best practices for unbiased research and empower teams to understand customers
  • Embed with product pods to work with Product, Design, and Engineering on research initiatives
  • Partner with Data Analytics, Product Marketing, and Support to create cohesive narratives of customer problems
  • Provide project leadership and guide designers and PMs through research
  • Manage multiple research initiatives and prioritize projects independently
  • Report to the Head of Design and collaborate closely with Engineering and Product teams

Requirements

  • 8+ years of user research experience in a startup or B2B/B2C tech companies
  • Working knowledge of multiple research methods and approaches
  • Experience at companies with multiple customer segments (Consumer, SaaS, etc.)
  • Can successfully manage project prioritization and multiple stakeholder relationships independently
  • Provide both confident project leadership and patient guidance to a range of stakeholder levels
  • Experience conducting diary studies and embedding with product pods on research initiatives
  • Experience partnering with Data Analytics, Product Marketing, and Support to synthesize customer insights
  • Affinity for developer tools and implementing AI tools into workflows (bonus)
  • Degree in Human Computer Interaction or Human Factors a plus (bonus)
  • Must be at least 18 years of age (application requirement)
  • Must be legally authorized to work in the United States (application requirement)
  • Application asks whether candidate will require sponsorship for employment visa status