Report directly to the CEO and provide executive, administrative, project, and development support
Serve as the primary point of contact and liaison to the Board, clients, internal team members, and senior management teams
Organize and coordinate executive outreach and external relations efforts and oversee special projects
Act as the point of contact among executives, employees, clients, and other external partners—including highly confidential or critical matters
Help manage the CEO’s time allocation, professional relationships, and priorities; act as gatekeeper of calendars and appointments
Oversee complex and detailed travel plans, itineraries, and agendas
Format information for internal and external communication; prepare and coordinate oral and written communication
Arrange and handle logistics for leadership meetings and events: schedule meetings, draft agendas, record meeting notes, triage action items, and manage vendors for in-person events
Troubleshoot conflicts; make judgment calls and recommendations to ensure smooth day-to-day engagements
Manage prospect and customer interactions: track leads and next steps within the internal CRM
Partner with the People team to ensure discretion in talent searches and assist in people-related initiatives
Requirements
5+ years of executive support experience, including supporting C-level executives
Expert proficiency with Notion, Slack & Google Workspace; ability to design and edit graphic presentations and materials
Technical proficiency and problem-solving skills related to cloud-based environments and web-based applications
Strong verbal and written communication skills
Exceptional organizational skills and impeccable attention to detail with a high focus on reporting
High degree of professionalism in dealing with diverse groups of people, including Board members, senior executives, staff, community leaders, and chief benefactors
Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround
Ability to maintain a high level of integrity and discretion in handling confidential information
Ability to think both creatively and strategically