Account Manager

REPAY - Realtime Electronic Payments

Account Manager responsible for managing client relationships and ensuring successful delivery of payment solutions. Collaborating with sales and technical teams to drive business growth.

Posted 7/29/2026full-timeFort Worth • Texas • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Technical Account Management with a focus on building and maintaining strong client relationships, resolving complex issues, and executing strategic initiatives. Proficient in utilizing CRM systems and Microsoft Office tools to enhance customer engagement and drive sales growth.

Highest-signal resume keywords

Technical Account Management ExperienceClient Relationship ManagementSales Strategy DevelopmentCRM Systems ProficiencyMortgage Servicing Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Account ManagementSales Strategy DevelopmentProblem ResolutionClient Needs AssessmentSales Quota Achievement

Soft Skills

Relationship BuildingCommunicationCollaborationTrust MaintenanceIndependence

Tools & Technologies

SalesforceMicrosoft ExcelMicrosoft WordMicrosoft PowerPoint

Industry Keywords

Mortgage ServicingPayments IndustryFinancial Services

About the role

Key responsibilities & impact

Operate as the lead point of contact for any and all matters specific to your accounts
Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
Acquire a thorough understanding of key customer needs and requirements
Expand relationships with existing customers by continuously proposing solutions that meet their objectives
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Serve as a liaison between customers and technical internal teams
Resolve any issues faced by customers to maintain trust
Assist with challenging client requests or issue escalations as needed
Maintain client records
Play an integral part in generating new sales that will turn into long-lasting relationships
Build and maintain strong client relationships
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Collaborate with sales team to identify and grow opportunities

Requirements

What you’ll need

Bachelor’s Degree preferred
2-4 years of Technical Account Management Experience
Mortgage Servicing industry, Payments industry and/or Financial Services experience preferred
Demonstrated ability to create and execute strategy, resolve complex problems, and the ability to work independently
Familiarity with CRM systems and practices (e.g. Salesforce)
Must be highly proficient in Microsoft Excel, Word, and PowerPoint

Benefits

Comp & perks

100% coverage of employee healthcare premiums
Life insurance
Disability insurance
Work-life balance resources
401(k)-employer match
Employee Stock Purchase Plan
Annual Bonus Program