REP - Revenue Excellence Partners

Onboarding Manager

REP - Revenue Excellence Partners

full-time

Posted on:

Location Type: Remote

Location: Anywhere in Europe

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About the role

  • Ensure that every new client project starts in a structured, transparent, and efficient way: with a clearly defined setup, fast time-to-value, and a smooth handover to the Growth team.
  • Own the entire customer onboarding phase: from sales handover to call kickoff and the handover into the Growth stage.
  • Set up the basic project framework including tooling, process templates, and tracking logic (in close internal coordination).
  • Prepare and internally communicate lead-sourcing parameters.
  • HubSpot data maintenance and management.

Requirements

  • Strong project management skills: ability to manage multiple onboardings concurrently.
  • Excellent communication skills: ability to explain complex topics clearly.
  • Strong customer orientation combined with the ability to set clear expectations.
  • Strong stakeholder management skills.
  • Analytical mindset: you understand KPIs and success drivers and can actively influence them.
  • Excellent German communication skills (for precise documentation, presentations, and client meetings) and strong English (C1).
Benefits
  • Flexible working hours and a workplace that fits your needs — on-site in Berlin, hybrid, or fully remote.
  • State-of-the-art equipment and software to enable efficient, seamless work.
  • Flat hierarchies, short decision-making paths, and real responsibility are part of our REP DNA.
  • A diverse client portfolio — from startups to mid-sized companies across Tech, SaaS, industry, consulting, and more.
  • Grow with us — professionally, personally, and entrepreneurially.
  • You receive responsibility not after years, but when you are ready.
  • We value trust over control — what matters is what you achieve, not when or where you work.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementdata maintenancedata managementlead-sourcing parametersKPI analysis
Soft Skills
communicationcustomer orientationstakeholder managementanalytical mindset