Remodeling Service Manager
Renuity
full-time
Posted on:
Location Type: Office
Location: Cedar Rapids • Iowa • 🇺🇸 United States
Visit company websiteSalary
💰 $55,000 - $65,000 per year
Job Level
Mid-LevelSenior
About the role
- Take calls from customers to diagnose service issues on replacement windows & doors, bath & shower remodels or cabinet refacing projects.
- Create detailed service tickets and parts lists.
- Order, track and keep reports on all service parts.
- Schedule servicing appointments.
- Communicate with Field Managers and Service Technicians for proper follow up on field issues.
- Keep employees up to date on new or old product issues.
Requirements
- Previous Remodeling, Construction or Carpentry experience required
- Experience working with customers to solve problems
- Excellent communication skills
- Ablity to multi-task in a fast-paced environment
- Basic computer skills
- Must be 18 years or Older
- Must be legally authorized to work in the United States
- Willingness to submit to a post-offer, pre-employment background check
Benefits
- Competitive salary of $55 - 65k/yr
- Comprehensive benefits including medical, dental, and vision
- Consistent schedules and professional growth opportunities
- A respectful, forward-thinking work culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
remodelingconstructioncarpentryservice ticket creationparts list managementservice parts trackingappointment schedulingproblem solving
Soft skills
communicationmulti-taskingcustomer service