Renuity

System Administrator

Renuity

full-time

Posted on:

Origin:  • 🇺🇸 United States • North Carolina

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Job Level

Mid-LevelSenior

Tech Stack

AzureCyber SecurityFirewallsiOSJamfMacOS

About the role

  • Implements, administers, monitors, and provides technical support for end user computing
  • Ensures network and Internet connectivity for end user computing devices
  • Supports operating systems including Windows, MacOS, iOS, and iPadOS
  • Provisions, maintains, retires, and relocates end user technology equipment (IMACD)
  • Implements and monitors end user device security, user/group/file/folder permissions, group/local security policies
  • Identifies, analyzes, and implements service enhancements, upgrades and technology solutions
  • Ensures adherence to corporate policies through reporting and compliance programs
  • Serves as local Service Desk contact at collocated division and acts as liaison to end users
  • Proactively escalates issues to Technology Services management
  • Provides technical support for new systems and supports change management efforts
  • Manages physical inventory leveraging technology management platforms
  • Participates in Technology Services team meetings and collaborates with peers
  • Provides technology services and project support to all Renuity divisions and locations
  • Provides on-call support after-hours and on weekends as necessary
  • Configures, deploys, and manages firewalls, switches, routers, and patch panels
  • Sets up, monitors, manages, and maintains audio/video equipment

Requirements

  • BS or BA in information systems, computer science or related field
  • 4+ years of information technology experience
  • Supporting Windows, macOS, iOS, and iPadOS
  • Use of endpoint management technology (e.g., JAMF, Microsoft Intune, Pulseway RMM, etc.)
  • Use of endpoint security technology (e.g., CrowdStrike, Arctic Wolf, Cisco Umbrella, BitLocker, FileVault, etc.)
  • Administration of M365, including licensing, SSO and MFA
  • Software deployment, including Microsoft 365 applications, using JAMF and Intune
  • Ability to configure, deploy, manage firewalls, switches, routers, and patch panels
  • Ability to set up, monitor, manage, and maintain audio/video equipment
  • Experience with IMACD (provisioning, maintenance, retirement, relocation of end user equipment)
  • Ability to implement and monitor end user device security, group policies, and permissions
  • Experience managing physical inventory of end user computing devices and software
  • On-call availability for after-hours and weekend support
  • Preferred: Azure Fundamentals certification
  • Preferred: A+ certification
  • Preferred: Network+