Director of Consumer Finance
SEMCOG
Director of Consumer Finance
Renuity
full-time
Posted on:
Origin: • 🇺🇸 United States • North Carolina
Visit company websiteJob Level
Lead
About the role
- Lead nationwide consumer finance operations and oversight of greater than $1B annually in third-party consumer financing originations
- Manage relationships with third-party lenders, negotiate terms, evaluate and onboard new lending partners
- Optimize consumer financing processes and partners to maximize approval rates and minimize cost while ensuring exceptional customer experience
- Oversee financial health, develop and monitor KPIs and financial reporting for consumer finance activities
- Provide insights to Divisional and Marketing leaders to inform sales and lead funnel management
- Oversee centralized team of credit analysts and ensure consistent service to in-home sales representatives
- Collaborate with sales teams on customer acquisition and implement training programs on consumer finance products
- Ensure compliance with consumer finance regulations in collaboration with legal and licensing counterparts
- Monitor trends in consumer credit markets and economic conditions
- Serve as technology advocate to lead rollout of a new lending platform and achieve performance improvements
Requirements
- Bachelor’s degree in finance, Business Administration, or a related field
- Proven experience in consumer finance, financial services, or a similar role, with a strong understanding of lending products and operations in direct-to-consumer business model
- Excellent analytical and problem-solving skills, with a strong attention to detail
- Demonstrated track record of data-driven performance improvements in consumer finance products
- Innovation orientation, with passion for technology enabled solutions
- Strong interpersonal and communication skills, capable of building relationships with internal and external stakeholders
