Renuity

Call Center Representative

Renuity

full-time

Posted on:

Origin:  • 🇺🇸 United States • Massachusetts

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Job Level

Mid-LevelSenior

About the role

  • Deliver engaging conversations on our products to potential customers, aiming to schedule FREE product estimates
  • Make outbound calls and receive inbound calls to speak with customers about our services
  • Collaborate with sales teams to cultivate opportunities for customer growth
  • Participate in weekly training sessions to enhance production and purpose
  • Engage in team building and mentorship initiatives
  • Represent the Rite Window brand directly with customers and meet ambitious KPIs

Requirements

  • Confident, organized, dependable, empathetic, driven
  • Consistently exceed personal goals; thrive in team settings; build exceptional relationships effortlessly
  • Naturally persuasive and skilled at assisting potential customers
  • Incredibly organized and self-motivated, achieving ambitious KPIs
  • Confident and outgoing—able to sell anything to anyone!
  • Self-starter who excels without micromanagement
  • Outgoing individual who thrives on human interaction
  • Confident public speaker with persuasive communication skills
  • Competitive spirit—set ambitious goals and break records!
  • Self-motivated, disciplined, and focused on career advancement
  • Tech-savvy, familiar with CRM tools
  • Weekend availability required
  • Experience in roles such as Call Center Agent, Appointment Setter, Customer Service Representative, Dispatch Coordinator, Confirmations Specialist, Customer Care Specialist encouraged
  • Must be legally authorized to work in the United States (application asks about work authorization and visa sponsorship)
  • Reliable personal transportation to get to and from work each day
  • Comfortable working in a high volume call center environment handling many phone conversations each day
  • Willing to submit to a post-offer, pre-employment background check