IT Delivery Manager

Rentokil Pest Control North America

IT Delivery Manager leading Rentokil’s North American infrastructure and security initiatives. Orchestrating strategic projects, financial control, release planning, and cross-functional delivery.

Posted 8/4/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex infrastructure and security projects, utilizing Agile and Waterfall methodologies, while effectively leading cross-functional teams and driving organizational change. Proficient in developing long-term delivery strategies and leveraging data for decision-making and innovation.

Highest-signal resume keywords

Delivery ManagementAgile Project ManagementJira ProficiencyIT Infrastructure KnowledgeCross-Functional Team Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project Lifecycle ManagementRelease ManagementITIL GovernanceData AnalysisBudget ManagementResource AllocationStrategic Initiative DevelopmentSecurity Project ManagementCloud Hosting KnowledgeOperational Data Utilization

Soft Skills

Conflict ResolutionStakeholder AlignmentMentorshipAdaptabilityCommunication

Tools & Technologies

Google WorkspaceJira

Industry Keywords

Infrastructure Delivery StrategiesFinancial ReportingContinuous ImprovementRapid IterationOrganizational Growth

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Develop and execute long-term delivery strategies for North American infrastructure
Lead the full lifecycle of strategic infrastructure and security projects
Ensure deliverables meet scope, budget, and quality standards
Streamline workflows using operational data and external best practices
Establish Jira-based program management frameworks and transparent reporting
Identify delivery bottlenecks and security risks through root cause analysis
Implement creative solutions and contingency plans
Liaise with Architecture, App Dev, Finance, and the ePMO
Partner with Financial Business Partners on financial reporting and infrastructure cost control
Lead and participate in PI planning sessions
Direct cross-functional teams through guidance and mentorship
Serve as the central contact for internal clients and global partners
Manage meeting cadence to resolve issues and maintain organizational relationships

Requirements

What you’ll need

Bachelor's degree in an IT-related field or related field, or equivalent years of experience
Equivalent experience defined as one year of applicable professional experience for each year of college requested
Minimum 4–6 years of professional experience as a Delivery Manager or closely related technical leadership role
Proven success managing and delivering complex infrastructure and security projects from initiation to completion
Demonstrated history of measurable results and organizational growth through strategic initiatives
Experience with Agile and Waterfall project management methodologies
Hands-on experience with Google Workspace, including Drive and Gmail
Hands-on experience with Jira
Experience leading cross-functional teams and managing multiple concurrent demands in high-pressure environments
Experience in a rapid-iteration or iterative-development landscape
Deep understanding of project lifecycles, release management, and ITIL governance frameworks
Proficiency interpreting complex data sets for decision-making and innovation
Advanced knowledge of IT infrastructure, platform enhancements, and cloud hosting landscapes
Ability to manage scope, budget, and resource allocation
Ability to develop long-term delivery strategies and anticipate future challenges
Ability to lead organizational change and continuous improvement
Ability to empower others, resolve conflicts, and drive stakeholder alignment without formal authority
Ability to translate complex technical concepts for non-technical stakeholders
Ability to build partnerships with Architecture, App Dev, and Financial business partners
Ability to analyze issues objectively and develop informed solutions
Flexibility to adapt to changing business priorities and market conditions

Benefits

Comp & perks

Benefits start Day 1 for Full-Time Colleagues with no waiting period
Professional and personal growth opportunities
Multiple avenues to grow your career
Training and development programs
Tuition reimbursement benefits for full-time colleagues
Medical, dental, vision, disability, and life insurance
401(k) retirement plan with company-matching contributions
Vacation days and sick days
Company-paid holidays and floating holidays
Health, safety, and flexibility prioritized
Competitive pay
Performance incentives offered for many roles