IT Delivery Manager

Rentokil Pest Control North America

Delivery Manager managing strategic infrastructure initiatives across North America for Rentokil. Focusing on seamless execution of projects within a collaborative cross-functional team environment.

Posted 5/31/2026full-timeCharlotte • North Carolina, Oklahoma • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Develop and execute long-term delivery strategies for North American infrastructure, aligning technical milestones with core business objectives and senior leadership's vision.
Lead the full lifecycle of strategic projects, ensuring all deliverables meet rigorous scope, budget, and quality standards while maintaining optimal resource utilization.
Leverage operational data and external best practices to streamline workflows, identify innovation opportunities, and drive a culture of continuous improvement.
Establish robust program management frameworks using Jira to track progress, manage templates, and provide transparent reporting on critical initiatives.
Proactively identify delivery bottlenecks and security risks, performing root cause analysis to implement creative solutions and contingency plans.
Act as the primary liaison between Architecture, App Dev, Finance, and the ePMO to synchronize infrastructure requirements with non-infrastructure business goals.
Partner closely with Financial Business Partners to ensure accuracy in financial reporting and cost control across the infrastructure landscape.
Lead and participate in PI (Program Increment) planning sessions to align platform requirements across various teams and ensure seamless release lifecycles.
Direct cross-functional teams by providing guidance and mentorship, fostering a high-performance environment rooted in collaboration and accountability.
Serve as the central point of contact for internal clients and global partners, managing an effective meeting cadence to resolve issues and maintain strong organizational relationships.

Requirements

What you’ll need

Bachelor's degree in IT Related Field or related field OR equivalent years of experience.
Minimum of 4–6 years of professional experience as a Delivery Manager or in a closely related technical leadership role.
Proven track record of successfully managing and delivering complex infrastructure and security projects from initiation to completion.
Demonstrated history of achieving measurable results and driving organizational growth through strategic initiatives.
Experience working within various project management methodologies, specifically Agile and Waterfall.
Hands-on experience with cloud productivity and project management tools, including Google Workspace (Drive, Gmail) and Jira.
Practical experience leading cross-functional teams and managing multiple concurrent demands in high-pressure environments.
Experience in a "rapid iteration" or iterative development landscape, navigating organizational complexities and ambiguity.

Benefits

Comp & perks

Start Day 1 for Full-Time Colleagues - No Waiting Period!
Professional and Personal Growth
Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Savings and Retirement
401(k) retirement plan with company-matching contributions
Work-Life Balance
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementinfrastructure managementsecurity project managementroot cause analysisAgile methodologyWaterfall methodologycontinuous improvementstrategic initiativesresource utilizationfinancial reporting

Soft Skills

leadershipcollaborationmentorshipcommunicationproblem-solvingorganizational skillsaccountabilityadaptabilityrelationship managementinnovation