Customer Service Representative

Rentokil Pest Control North America

Customer Service Representative supporting Rentokil customer inquiries via phone and assisting with order processing and returns. Engaging in service quality and maintaining high customer satisfaction.

Posted 4/23/2026full-timeRemote • California • 🇺🇸 United StatesJuniorMid-Level💰 $17 - $25 per hourWebsite

About the role

Key responsibilities & impact

Answer Customer Calls and provide appropriate assistance
Assist RDCs with customer service related questions and returns
Input Orders and Drop shipments through System
Identify backorders and assist with immediate fulfilment
Complete Sales Return orders within 48hrs
Engage in continued education opportunities regarding product offerings

Requirements

What you’ll need

High School Diploma
1-2 years of hands-on customer support experience
Strong knowledge of office applications including Google Suite
Ability to communicate effectively at all levels within the organization
Analytical skills and attention to detail
Ability to multitask and remain calm while working under pressure in a fast paced environment

Benefits

Comp & perks

Start Day 1 for Full-Time Colleagues - No Waiting Period!
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
401(k) retirement plan with company-matching contributions
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility
Tuition Reimbursement benefits (for FT Colleagues)

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

customer supportorder inputsales return processingbackorder identification

Soft Skills

effective communicationanalytical skillsattention to detailmultitaskingcalm under pressure

Certifications

High School Diploma