Collections Representative
Rentokil Pest Control North America
full-time
Posted on:
Location Type: Remote
Location: Pennsylvania • United States
Visit company websiteExplore more
Salary
💰 $17 - $25 per hour
Job Level
About the role
- Handle telephone collections on past due accounts receivables
- Implement and monitor payment plans
- Responsible for call handling and chargebacks
- Responsible for quality assurance monitoring
- Assist with special requests for both internal and external customers.
- Contact customers as needed in an effort to resolve account issues.
- Document activity and maintain follow up on all accounts
- Respond to customer AR calls with regards to account inquiries.
- Provide documentation to customers requesting invoices, statements, etc.
Requirements
- Minimum 1 years experience in an office environment performing data entry or other computer-based work required; strongly prefer prior experience with accounts payable/receivable or general bookkeeping
- Knowledge of billing procedures and collections techniques
- Must have knowledge of collections and ability to work in a fast-paced environment.
- Must be proficient in Microsoft Office (Word, Excel, etc.)
- Have a working knowledge of FDCPA and GLB Privacy Act.
Benefits
- Start Day 1 for Full-Time Colleagues - No Waiting Period!
- Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
- 401(k) retirement plan with company-matching contributions
- Vacation days & sick days
- Company-paid holidays & floating holidays
- A company mindset that prioritizes health, safety, and flexibility
- Tuition Reimbursement benefits (for FT Colleagues)
- Professional and Personal Growth
- Multiple avenues to grow your career
- Training and development programs available
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entryaccounts receivablebilling procedurescollections techniquesbookkeepingquality assurance monitoringpayment plansdocumentationinvoicingstatements
Soft Skills
customer servicecommunicationproblem-solvingorganizational skillsattention to detailtime managementadaptabilityinterpersonal skillsresponsivenesscollaboration