Design Lead
Rentokil Initial
full-time
Posted on:
Location Type: Hybrid
Location: Crawley • 🇬🇧 United Kingdom
Visit company websiteJob Level
Senior
About the role
- Contributing to the design vision and strategy of Rentokil-Initial’s +150 websites
- Ensuring design supports business objectives and enhances customer experience
- Creating and maintaining user-centered designs
- Performing user research and usability testing
- Collaborating with product, engineering, and marketing teams
- Leading the development and maintenance of design system
- Building a new centralized high-caliber design team
- Mentoring and coaching team members
- Acting as the bridge between the Digital Design team and Product and Optimisation Squads
- Developing a customer-centric design vision and strategy
- Creating user personas, journey maps, and wireframes
- Conducting user research and usability testing
- Maintaining a comprehensive design system and component library
- Creating interactive prototypes for design concepts
Requirements
- The candidate must have operated at the level of the role (or very close to it) and led new teams or initiatives.
- They should have experience in centralised teams, and ideally have experience of then embedding digital designers into product teams.
- They should have experience embedding customer centricity and working in successful digital transformations.
- The role requires experience in optimising and creating new digital touchpoints or products.
- Candidates should be experienced in Agile ways of working at scale.
- Experience in different sectors, ideally consumer or business services, is also required.
- Key Skills and Competencies The following skills and competencies are crucial for a Design Lead:
- Deep understanding of UX and UI design principles, practices, and methodologies.
- Knowledge of user-centered design, usability, and accessibility standards.
- Strong leadership skills with the ability to inspire and lead a high-performing design team.
- Experience in managing cross-functional teams and working collaboratively with other senior executives.
- Ability to develop and execute long-term design strategies aligned with business objectives.
- Experience in identifying design opportunities and developing strategies to capitalize on them.
- Strong analytical skills with the ability to interpret user research and usability testing data.
- Excellent problem-solving skills with a proactive approach to addressing design challenges.
Benefits
- Competitive salary and bonus scheme
- Hybrid working
- Rentokil Initial Reward Scheme
- 23 days holiday, plus 8 bank holidays
- Employee Assistance Programme
- Death in service benefit
- Healthcare
- Free parking
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
user-centered designusability testinguser researchdesign systemwireframesinteractive prototypescustomer personasAgile methodologiesdigital touchpointsUX/UI design principles
Soft skills
leadershipmentoringcollaborationproblem-solvinganalytical skillscustomer-centricityinspirationteam managementstrategic thinkingcommunication