Renishaw

Clinical Support Engineer

Renishaw

full-time

Posted on:

Location Type: Office

Location: United States

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Salary

💰 $70,000 - $80,000 per year

About the role

  • Responsible for installation, maintenance, servicing, support, and testing of neuro|mate stereotactic robot and associated products
  • Provide in-person support during neurosurgical procedures as required
  • Conduct regularly scheduled preventative maintenance services across current install base
  • Provide remote and in-person technical support for surgical teams
  • Install new neuro|mate systems and software
  • Provide in-service training to customers
  • Work closely with the RHI team to coordinate technical support and preventative maintenance visits
  • Actively engage in the neurological science community

Requirements

  • Minimum Bachelor of Engineering, Mechatronics, Biomedical Engineering or Neurological Sciences discipline, or equivalent experience
  • Demonstrated understanding of electronic and mechanical principles
  • No criminal record/history, as evidenced by a cleared background check
  • Suitable immunization history to qualify being in an operating room
  • Ability to confidently educate and train users on technical applications
  • Experience working in a highly regulated environment
  • Familiarity with software installation and troubleshooting
  • Understanding of GD&T (Geometric Dimensioning and Tolerancing)
  • Experience in Operating room environment or clinical setting
Benefits
  • Health, dental and vision benefits
  • 401K plan with company match
  • Flexible spending accounts
  • Life insurance
  • Short- and long-term disability
  • Vacation and personal time
  • Paid company holidays
  • Employee assistance program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
neuro|mate stereotactic robotsoftware installationtroubleshootingpreventative maintenanceelectronic principlesmechanical principlesGD&Ttechnical supportin-service trainingclinical setting experience
Soft Skills
educating userstraining userscommunicationteam coordinationcustomer supportengagement in community
Certifications
Bachelor of EngineeringMechatronicsBiomedical EngineeringNeurological Sciences