Renalogic

Clinical Care Manager

Renalogic

full-time

Posted on:

Origin:  • 🇺🇸 United States • Illinois

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Salary

💰 $75,000 - $79,000 per year

Job Level

Mid-LevelSenior

About the role

  • Provide remote health coaching to members at risk for dialysis.
  • Establish and maintain contact with assigned and active members via phone, text, and email.
  • Obtain and utilize clinical information to develop individualized member care plans and clinician-centered care plans per NCQA guidelines.
  • Assess members' health status and care coordination needs.
  • Collaborate with members’ health care providers as needed.
  • Use motivational interviewing techniques, individualized care plans, and the Triple Aim framework to empower members to reach health goals.
  • Explain program benefits to new or inactive members and encourage enrollment in employer-sponsored program.
  • Appropriately document, request, and send member information in accordance with HIPAA compliance.
  • Meet assigned metrics, including call volume and enrollment requirements; proactively revise approach using multiple forms of communication.
  • Attend some evening hours and travel for corporate gatherings, conferences, and health fairs.

Requirements

  • RN license in good standing within a compact state.
  • Minimum of five years of RN experience in a related role.
  • Must be able to work Pacific Standard Time hours; flexible schedule for evenings and some weekends.
  • Bilingual in Spanish highly preferred.
  • CDE or CDCES highly preferred.
  • Ability and willingness to travel multiple times a year, including overnight stays.
  • Ability to attend and professionally engage in video meetings.
  • Strong technological skills, including effective use of computers, peripheral equipment, and Microsoft products.
  • Autonomous self-starter comfortable with ambiguity.
  • Creative mindset and ability to appropriately challenge the status quo.
  • Superb written and oral communication skills.
  • Ability to overcome obstacles with a 'yes if...' approach.
  • Ability to balance competing deadlines without losing focus.
  • Reliable internet and power with a designated work area with minimal interruptions.
  • Must successfully pass a background and reference check prior to start.
  • Must be legally authorized to work in the United States without sponsorship.
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