Renalogic

Accounting Manager

• Oversee and complete monthly close duties by ensuring completion of monthly balance sheet reconciliations, all financial statements, bank accounts, credit cards, benefits, and escrow accounting reconciliations; prepare and record prepaids, depreciation, and all journal entries; address and research discrepancies with assistance from Accountant.
• Oversee Accounts Payable and related processes.
• Manage AR biweekly by ensuring timeliness of billings and collections, following up with delinquent accounts, fostering client relationships, and keeping contact information current.
• Work with internal committees and stakeholders to identify, assess, and onboard AP/AR vendors (e.g., Bill.com) that support healthy financial controls and transparency.
• Work with internal team members and members of Senior Leadership to review and manage client credits, adjustments, and admin fee payments.
• Review, make changes to, socialize, and implement new SOPs to strengthen financial controls.
• Work with HR other individuals to appropriately identify, file, and document employment related state and federal filings.
• Lead annual financial audit
• Work with CFO and/or members from the SLT team to complete financial analyses and budgeting as needed.
• Coach direct report(s) on tactical and behavioral expectations, including setting QIOs/KPIs and tracking performance.

Bilingual

• Maintain regular contact with assigned oncology members via phone, text, email, and video calls to provide follow-up and support.
• Assist and coordinate with the RN in member care delivery by communicating with providers and pharmacies and facilitating referrals to third-party infusion services for cost containment.
• Identify, coordinate, and facilitate referrals to infusion services, clinical resources, or supportive care programs.
• Address social determinants of health (SDOH) affecting members’ access to care, adherence, and overall well-being.
• Provide education and guidance on treatment logistics, medication access, and community or program resources, reinforcing physician-directed care.
• Provide emotional support and connect members to counseling, support groups, survivorship resources, and other supportive services.
• Collect, document, request, and send member information in the EHR per HIPAA; escalate clinical concerns to the RN as appropriate.
• Track member interactions and support the RN in meeting enrollment, engagement, and quality metrics.
• Collaborate with the RN and interdisciplinary team to ensure members receive timely, coordinated oncology care.

Bilingual Clinical Nurse Coordinator, LPN

Customer Success Manager

• Serve as the face of Renalogic to assigned clients
• Manage the end-to-end client experience
• Take accountability for new-client implementation
• Collaborate with clients to ensure all clinical teams receive the client information necessary
• Ensure client information is entered and updated in relevant systems
• Distribute regular program reporting and present value and impact to clients and stakeholders
• Engage groups through client stewardship meetings, on-site events, and relationship-building activities
• Report on client KPIs and distribute quarterly client reports to key client contacts
• Develop relationships with key client contacts and other stakeholders

Client Success Manager

• As a Clinical Nurse Coach, you'll be responsible for providing remote health coaching to members who are either risk for chronic kidney disease or already have chronic kidney disease.
• You'll work in partnership with our members to increase their understanding and management of conditions and behaviors that impact kidney health, helping them take charge of their health and avoid dialysis.
• Establishing and maintaining contact with assigned and active members via video, phone, text, and email in both English and Spanish.
• Obtain and utilize clinical information to develop an individualized member care plan and clinician-centered care plan per NCQA guidelines.
• Assess members health status and care coordination needs.
• Collaborate with members’ health care providers as needed.
• Utilizing motivational interviewing techniques, individualized care plans, and the Triple Aim framework to empower active members to reach their health goals.
• Understanding and explaining to new or inactive members the benefits of our Program as it relates to those with chronic kidney disease and those at risk.
• Appropriately documenting, requesting, and sending member information in accordance with HIPAA compliance.
• Meet individually performance metrics to support member engagement and retention.

Accounting Manager

Bilingual Clinical Nurse Coordinator, LPN

Client Success Manager

Bilingual Clinical Nurse Coach, RN